# Inventory Access Program (IAP) Specialist at ABB

ABB is hiring an Inventory Access Program (IAP) Specialist. It pays $75k-$85k a year and Level rates it Little AI ●○○○; you can [apply on ABB](https://jobsbylevel.com/go/fc98761b-4cf3-4b3d-81bf-d7a6b6fffd41?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Remote (Remote, Ohio, United States of America).

## Details

- Company: [ABB](https://jobsbylevel.com/companies/abb)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Remote (Remote, Ohio, United States of America)
- Salary: $75k-$85k
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/fc98761b-4cf3-4b3d-81bf-d7a6b6fffd41?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=inventory-access-program-iap-specialist-at-abb-ab0db5

## Description

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Customer Service Manager, Parts & Repair __ Your role The Inventory Access Program role coordinates all activities related to ABB-owned spare parts at customer sites. The Inventory Access Program is offered by the Parts & Repair services teams and gives customers critical spare parts on site, which remain owned by ABB until used, at which point the customer is charged for usage. Customers pay a monthly subscription fee for the parts to be kept on site. The role manages every program transaction, from the customer using a part and contacting Inventory Access, through the necessary SAP transactions, order placement, customer invoicing, and consignment fill-up. In this role, you will also act as a trusted first point of contact for ABB customers, providing technical, order, and payment support, forwarding supplier offers, and connecting customers with the right partners. You will coordinate with relevant resources to take full case ownership, improve customer experience and first contact to cash transition rate, and create new business opportunities for ABB. The work model for the role is: Hybrid {#LI-Hybrid} Your main Responsibilities: Owning the Inventory Access Program (IAP) service offering end to end, from risk management and customer transactions to field service audits, financial reconciliation, and program improvement. Managing life cycle, warranty, and obsolescence risk to protect IAP profitability and revenue targets. Handling all customer service transactions, including recalls, warranty replacements, fill-ups, billing, and contract modifications, including obtaining customer signatures and coordinating billing and inventory changes. Communicating service billing to Business Areas and ensure accurate internal billing to service contracts through Finance. Maintaining standardized marketing and delivery templates and provide inside sales support to position and deliver the IAP service when called upon. Preparing Full Cost Models for IAP proposals, for new programs and in advance of customer renewals. Building and rolling out a site responsible sign-off process before contract renewal. Improving the site audit process and training Field Service before each audit to ensure deliverables are met. Providing a real-time SAP bounce and audit reconciliation report to Field Service before they leave a site to eliminate reworks. Coordinating audit reconciliation activities in a timely manner. Monitoring quality, reliability, delivery, and revenue KPIs, and recommending ways to streamline and continuously improve the IAP service offering. Administering all tasks required to process buy back, pre-owned parts, and project return program opportunities. Qualifications for the role (Mandatory) Bachelor's Degree in engineering, business or related field and 3 to 5 years of experience, or alternatively, a special combination of education and experience and/or demonstrated accomplishments Intermediate/advanced in Microsoft Office (Word, Excel, and PowerPoint). Fluency with Share Point: creation and manipulation Results oriented with strong verbal and written communication skills and a solid reputation for being a team player. Very high attention to detail, customer focus, and capability of managing tasks to meet critical deadlines. Very strong “say to do ratio”. Preferred Qualifications Broad knowledge of diverse operations and strong managerial skills to effectively manage the Inventory Access Program. Exceptional communication and analytical skills and ability to influence decisions of stakeholders. Foresight to anticipate problems and recognize opportunities for cost-effectively improving operations and customer relations. Versed in quality processes and procedures (Lean, Six Sigma, etc.)

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/inventory-access-program-iap-specialist-at-abb-ab0db5

Source: https://jobsbylevel.com/jobs/inventory-access-program-iap-specialist-at-abb-ab0db5

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