# iShift Business Enablement Customer master data expert at Sanofi

Sanofi is hiring an iShift Business Enablement Customer master data expert in Barcelona, Spain. It pays €66k a year and Level rates it Little AI ●○○○; you can [apply on Sanofi](https://jobsbylevel.com/go/10236268-5115-4efa-b543-1d2edd7d2f9d?utm_medium=ai-agent).

AI Level 1, AI centrality 35 out of 100. Barcelona.

## Details

- Company: [Sanofi](https://jobsbylevel.com/companies/sanofi)
- AI level: AI Level 1 (score 35 out of 100)
- Location: Barcelona
- Salary: €66k
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/10236268-5115-4efa-b543-1d2edd7d2f9d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=ishift-business-enablement-customer-master-data-expert-at-sanofi-61fd43

## Description

Location: Barcelona This position is part of the Business System Owner team within the Order to Serve (O2S) Global Process Owner organization. The role supports the implementation of customer master data management within the iShift program, ensuring successful deployment of standardized E2E processes across all regions. Key focus areas include: Supporting the implementation of core model processes for customer master data management Assisting in ensuring system design and configuration meet business requirements Contributing to change management and stakeholder engagement activities Supporting process and system testing with K-users Collaborating with Global Process Leads for process design and improvements Main responsibilities 1. Preparation Phase Assist in data gathering activities for customer master data across assigned business units or geographies Conduct initial data validation, identifying basic inconsistencies or gaps in customer data Document business scenarios related to customer master data Collect and organize as-is information, including process flows and system landscapes for customer data management Support the analysis of current customer data practices alignment with planned S/4HANA design Gather performance metrics and KPIs for customer master data processes Assist in creating and maintaining stakeholder mapping Support the development of implementation roadmaps for customer data management Contribute to gap analysis between current and target operating model for customer master data Help translate gaps into business requirements for customer data management 2. Scoping and Design Phase Support gap analysis between current customer master data processes and core model Assist in presenting customer data core model to stakeholders Document potential deviations from customer data core model Help prepare documentation for Design Authority escalations Support the solution delivery team on customer data design specifications Assist in translating business requirements into functional specifications for customer master data Participate in design review sessions and document outcomes Maintain customer data design documentation in Signavio Support approval processes and track issues Document process improvement opportunities for customer data management Assist in coordination between business stakeholders and technical teams 3. Build & Test Phase Support K-user engagement strategies for customer master data processes Assist in creating testing schedules for customer data functionality Support K-users during test script execution for customer master data processes Document defects and assist in developing resolution requirements Contribute to the development of customer data process documentation and training materials Assist in K-user training activities for customer master data Help track testing progress and report on key metrics Support the development of test completion reports for customer data processes 4. Deploy & Hypercare Phase Assist in preparing K-users for end-user training on customer master data processes Provide basic hypercare support for customer data issues and document them Help analyze customer data process performance metrics Support the investigation and resolution of customer data issues during hypercare Assist in coordination efforts between business and technical teams Support solution validation and sign-off processes for customer data management Assist in hypercare completion activities and transition to BAU 5. Continuous Improvement Collect feedback on implemented customer master data processes and systems Document lessons learned in customer data management Support process enhancement activities for customer master data Assist in knowledge transfer strategies for customer data processes Help monitor customer data core model adherence Support continuous improvement initiatives for customer data management Assist in identifying automation opportunities for customer data processes Help

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/ishift-business-enablement-customer-master-data-expert-at-sanofi-61fd43

Source: https://jobsbylevel.com/jobs/ishift-business-enablement-customer-master-data-expert-at-sanofi-61fd43

## Cite this page

Level. https://jobsbylevel.com/jobs/ishift-business-enablement-customer-master-data-expert-at-sanofi-61fd43.

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