# IT Analyst I - BW2 - Mt. Juiiet at CMA CGM

CMA CGM is hiring an IT Analyst I - BW2 - Mt. Juiiet. Level rates it Little AI ●○○○; you can [apply on CMA CGM](https://jobsbylevel.com/go/0fc5b8ec-0975-43d7-af18-829a1be40ce6?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Mt. Juliet, USA.

## Details

- Company: [CMA CGM](https://jobsbylevel.com/companies/cma-cgm)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Mt. Juliet, USA
- Posted: November 12, 2026
- Apply: https://jobsbylevel.com/go/0fc5b8ec-0975-43d7-af18-829a1be40ce6?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=it-analyst-i-bw2-mt-juiiet-at-cma-cgm-4db075

## Description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. Salary: 58K-65K DOE YOUR ROLE The IT Analyst I provides hands-on technology support for warehouse operations, combining infrastructure support, application support, and customer service. This intermediate role troubleshoots end-user hardware and operational technology, supports desktop computers and RF scanning devices, assists with system imaging and software installations, and uses basic SQL and data analysis to investigate issues and help identify root causes. The role partners closely with site operations and IT teams to keep business-critical systems and equipment operating effectively. WHAT ARE YOU GOING TO DO? Provide day-to-day infrastructure, application, and end-user support for the Mount Juliet operation. Troubleshoot desktop and computer hardware issues, including basic component-level work such as replacing or upgrading memory and CPUs. Image desktop computers and install approved corporate operating system images, applications, and related software. Support radio frequency (RF) scanners and similar warehouse technology, including device setup, operating system installation, and third-party application installation. Provide basic application troubleshooting and use SQL or data queries to retrieve and review information related to operational or system issues. Analyze data and investigate incidents to identify root causes and support effective problem resolution. Support warehouse management systems and technology used in supply-chain and warehouse operations. Partner with users and cross-functional teams to resolve technology issues while providing responsive customer service. Document troubleshooting steps, processes, and procedures and follow established IT policies and standards. Participate in system changes, testing, equipment deployments, and continuous-improvement activities as needed. Perform other duties as assigned. WHAT ARE WE LOOKING FOR? Fundamental knowledge of computer hardware and hands-on hardware troubleshooting. Ability to image computers and install operating systems and business applications. Familiarity with RF scanners, mobile warehouse devices, or similar operational technology is preferred. Basic SQL knowledge, including the ability to write or execute queries and pull data for troubleshooting and analysis. Ability to review information, investigate issues, and perform root-cause analysis. Strong customer-service , communication, and problem-solving skills. Ability to learn new technology and work effectively in a fast-paced, on-site warehouse environment. Ability to develop and document processes and procedures. Must be able to read, write, and speak English fluently. MINIMUM QUALIFICATIONS Foundational IT knowledge gained through education, training, internships, help-desk or desktop-support work, technical experience, or equivalent hands-on experience. Basic

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/it-analyst-i-bw2-mt-juiiet-at-cma-cgm-4db075

Source: https://jobsbylevel.com/jobs/it-analyst-i-bw2-mt-juiiet-at-cma-cgm-4db075

## Cite this page

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