# IT APPLICATION SUPPORT OFFICER at Engie

Engie is hiring an IT APPLICATION SUPPORT OFFICER in Singapore, Singapore. Level rates it Little AI ●○○○; you can [apply on Engie](https://jobsbylevel.com/go/c6682a9b-cbf8-4aa2-a7b2-094ba2685c3d?utm_medium=ai-agent).

AI Level 1, AI centrality 33 out of 100. Singapore, Singapore, 018960.

## Details

- Company: [Engie](https://jobsbylevel.com/companies/engie)
- AI level: AI Level 1 (score 33 out of 100)
- Location: Singapore, Singapore, 018960
- Posted: September 3, 2026
- Apply: https://jobsbylevel.com/go/c6682a9b-cbf8-4aa2-a7b2-094ba2685c3d?utm_medium=ai-agent

## Description

Main missions are : Ensure system stability and run continuity for the full system (services, batches, etc… running in Europe or Singapore) Provide support to the users on the application perimeter: Pre-trade/Pricing – Trade Life Cycle – Post Trade/Greeks/V@r/Valo – Curves marking tools – Market data – Static referential – Short term trading. Share relevant information with support and development teams in Paris & Brussels The main responsibilities are: Production monitoring Monitor the global IT platform and execute the associated action when alerts are raised. Process (analyze, solve, document) incidents. Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people) Maintain monitoring systems and continuously share ideas to improve its effectiveness. Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts) Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures Support to users Process local user support requests (configurations, assistance,…) Collect regularly user feed-backs on system Run Quality and share it with development teams transversal Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,… Self-organize continuous learning on the IS systems and landscape Manage the IT part of the Singapore Business Continuity Plan Share improvement ideas with Business Analyst Education Bachelor's or Master's degree in Information Technology, Engineering, Mathematics, Finance, or a related discipline. Professional Experience 3+ years of experience as an Application Support Specialist within commodity trading, energy trading, or financial services environments. Experience supporting trading, risk management, and portfolio management processes across front, middle, and back-office functions. Proven experience working in live trading environments and supporting business-critical applications. Experience with ETRM/CTRM, trading, or risk management platforms such as Orchestrade, Endur, Murex, Calypso, Beacon, or equivalent solutions. Experience working with global and cross-regional teams in delivering business and technology initiatives. Trading & Risk Management Knowledge Understanding of the complete trade life cycle including trade capture, validation, confirmations, fixings, exercises, liquidations, terminations, settlements, and reporting. Knowledge of risk management concepts and metrics, including: Greeks and sensitivities P&L explain and attribution Mark-to-Market (MtM) Value-at-Risk (VaR) Position and exposure management Limit monitoring and controls Understanding of pre-trade pricing, valuation methodologies, and risk engine concepts. Experience with market data management, curve building, valuation curves, and market data retrieval platforms. Understanding of static data management, reference data governance, and workflow management processes. Technical Skills Experience in production monitoring and application support for large-scale IT systems. Strong SQL skills for data analysis, troubleshooting, and reporting. Good scripting skills (PowerShell, Python, Shell scripting, or equivalent). Experience with automation and scheduling tools such as Automic or similar workload automation platforms. Good understanding of Windows environments and enterprise application ecosystems. Strong knowledge of Microsoft Excel and data analysis tools. Personal Competencies Strong analytical and problem-solving capabilities with excellent attention to detail. Ability to investigate complex business and technical issues and identify practical solutions. Excellent verbal and written communication skills. Strong stakeholder management and facilitation capabilities. Ability to communicate effectively with both business and technical

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/it-application-support-officer-at-engie-58ae13

Source: https://jobsbylevel.com/jobs/it-application-support-officer-at-engie-58ae13

## Cite this page

Level. https://jobsbylevel.com/jobs/it-application-support-officer-at-engie-58ae13.

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