# IT Commercial AI & Agentic Solutions Lead at UCB

UCB is hiring an IT Commercial AI & Agentic Solutions Lead in Brussels, Belgium. Level rates it Little AI ●○○○; you can [apply on UCB](https://jobsbylevel.com/go/8fbbc037-15b8-4f9f-a297-663ed95044af?utm_medium=ai-agent).

AI Level 1, AI centrality 10 out of 100. Anderlecht, Brussels, Belgium.

## Details

- Company: [UCB](https://jobsbylevel.com/companies/ucb)
- AI level: AI Level 1 (score 10 out of 100)
- Location: Anderlecht, Brussels, Belgium
- Posted: October 14, 2026
- Apply: https://jobsbylevel.com/go/8fbbc037-15b8-4f9f-a297-663ed95044af?utm_medium=ai-agent

## Description

Make your mark for patients We are looking for an IT Commercial AI & Agentic Solutions Lead who is innovative, collaborative and delivery-focused to join our Digital Technology Patient Impact team, based at our HQ in Brussels, Belgium . About the role You will shape and deliver artificial intelligence solutions that improve commercial activities, engagement with healthcare professionals and patient outcomes. Combining strategic leadership with hands-on delivery, you will turn business priorities into practical, scalable solutions. Your focus will include generative artificial intelligence and systems where multiple intelligent agents work together to complete tasks. You will guide initiatives from identifying opportunities through to implementation, ensuring they deliver business value and meet technical, security and compliance requirements. Who you’ll work with You will be working in a team that supports the technology transformation of our commercial activities globally. You will partner with Commercial, Medical and Marketing colleagues to understand their needs and develop solutions together. You will also collaborate with artificial intelligence, infrastructure, architecture, security and data governance teams, as well as technology vendors and implementation partners. What you’ll do Define the commercial generative artificial intelligence strategy and roadmap, prioritizing opportunities in customer relationship management, personalized engagement across channels and patient journeys Lead complex transformation projects, managing scope, budgets, timelines, vendors and governance while tracking business value Design scalable solutions & their architecture using intelligent agents and coordinated workflows, connecting them with customer relationship management systems, data platforms and external services Be the technical product owner of the AI & agentic custom solutions being close to the build backlogs, release prioritisation and act as IT system owner of those solutions Partner with business leaders to identify opportunities, explain technology options and support new ways of working Select and manage technology partners, challenging their designs and ensuring solutions meet performance, security, compliance and cost requirements Build internal expertise, encourage reuse of agents, tools and workflows, and contribute to company-wide artificial intelligence initiatives Interested? For this role we’re looking for the following education, experience and skills A Master’s degree in computer science, engineering, data science or a related field At least 8 years of experience in digital technology or information technology leadership within complex enterprise environments Experience in the pharmaceutical industry is required, exposure to commercial activities, customer relationship management or healthcare professional and patient engagement is preferred (Veeva/Vault CRM, Marketing automation, Pharma sales data, etc.) A proven track record of delivering artificial intelligence and generative artificial intelligence initiatives, ideally at scale and with measurable business impact Strong technical expertise in large language models, retrieval-augmented generation, digital assistants, orchestration frameworks, multi-agent systems and autonomous workflows. Strong technical expertise in GenAI, including LLMs, RAG, copilots, and orchestration frameworks. Strong technical expertise in GenAI, including LLMs, RAG, copilots, and orchestration frameworks Solid experience in solution architecture, system design and enterprise integration, with the ability to assess and challenge vendors’ technical choices Strong project management, communication and stakeholder engagement skills, with the ability to influence senior leaders and combine strategic thinking with hands-on delivery Fluent in English Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/it-commercial-ai-agentic-solutions-lead-at-ucb-b24410

Source: https://jobsbylevel.com/jobs/it-commercial-ai-agentic-solutions-lead-at-ucb-b24410

## Cite this page

Level. https://jobsbylevel.com/jobs/it-commercial-ai-agentic-solutions-lead-at-ucb-b24410.

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