# IT DSM Submission Data and Content Generation & Reuse - Pharma R&D at Roche

AI Level 3, AI centrality 65 out of 100. Hyderabad.

## Details

- Company: [Roche](https://jobsbylevel.com/companies/roche)
- AI level: AI Level 3 (score 65 out of 100)
- Location: Hyderabad
- Posted: October 6, 2026
- Apply: https://jobsbylevel.com/go/ed276a35-c57e-4318-955a-6c2b0ac8ce73

## Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Job description The Delivery Management Professional - IT Service Delivery Manager (SE6) leads moderately complex deliveries, proactively identifies improvements, manages diverse stakeholders, and contributes to strategic implementation. As the IT Service Delivery Manager, you are the strategic leader accountable for the operational delivery, governance, and continuous improvement of the platform services. You will act as the primary authority for service performance, ensuring our platforms meet GxP/compliance standards while driving the AI and automation roadmap to increase operational efficiency. Description of the area The Clinical Submission Data and Content Generation & Reuse function focuses on modernizing the creation and management of clinical data and regulatory submission assets (data and content). It develops and deploys platforms for structured content management, enabling the reuse of approved components across documents. This group also pioneers the use of agentic AI to assist in generating, reviewing, and assembling complex submission assets (data and content), aiming to improve quality and reduce authoring timelines. Job Responsibilities Scope / (Content Leadership): Independently defines, manages, and controls the scope of medium to large initiatives or significant workstreams with moderate complexity. Leads and facilitates the scope definition process, aligning with strategic objectives, stakeholder expectations, and team dependencies. Proactively identifies, analyzes, and mitigates scope-related risks, manages scope changes, and champions the adoption of scope management best practices within the Chapter. Accountable for Vendor Performance Management; monitor and review service provider adherence to agreed KPIs, SLAs, and contractual requirements to ensure high-quality delivery. Accountability/Problem Solving: Independently leads the analysis of moderate to complex delivery problems, driving root cause analysis and eliciting complex stakeholder needs. Accountable for comprehensive improvement plans and contributes to solution design and validation. Champions accountability, deals pragmatically with ambiguity, and uses effective facilitation techniques to guide teams while mentoring colleagues and building team spirit. Stakeholder Management: Identifies a diverse range of stakeholders across functional areas and develops comprehensive stakeholder communication plans. Effectively manages relationships to act as a trusted advisor, proactively shapes stakeholder perspectives, and navigates intricate stakeholder environments by resolving conflicts to ensure alignment. Impact/Strategy: Demonstrates consistent performance with an impact that typically extends to a specific product, initiative, or cluster. Fosters a culture of Continuous Service Improvement (CSI). Proactively identify operational bottlenecks, analyze root causes of recurring issues, and drive automation or process optimizations to improve FCR (First Contact Resolution). Business/Technical ability: Demonstrates strong business acumen by analyzing business needs and translating them into effective delivery strategies. Selects and adapts delivery methodologies to optimize results, manages complex delivery processes, and utilizes advanced delivery tools and techniques to address business challenges and contribute to planning. Maintain systems in a constant state of audit-readiness. Act as a key representative during official inspections, proving the accuracy, traceability, and security

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Source: https://jobsbylevel.com/jobs/it-dsm-submission-data-and-content-generation-reuse-pharma-r-d-at-roche-ddbe2d

## Cite this page

Level. https://jobsbylevel.com/jobs/it-dsm-submission-data-and-content-generation-reuse-pharma-r-d-at-roche-ddbe2d.

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