# IT Operations Analyst III at TD Bank

TD Bank is hiring an IT Operations Analyst III in Toronto, Canada. Level rates it Little AI ●○○○; you can [apply on TD Bank](https://jobsbylevel.com/go/ec2a7efb-0542-456e-99dc-3656114533d0?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Toronto, Ontario.

## Details

- Company: [TD Bank](https://jobsbylevel.com/companies/td-bank)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Toronto, Ontario
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/ec2a7efb-0542-456e-99dc-3656114533d0?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=it-operations-analyst-iii-at-td-bank-fd017f

## Description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $59,500 - $84,000 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: We are seeking a highly skilled IT Operations Analyst III to join our dynamic IT Operations team. This role requires a proactive, detail-oriented individual with a strong background in Service Now, SCCM, Power BI, Microsoft automation tools, IT service management and IT Infrastructure Library. The ideal candidate will have experience in optimizing IT workflows, leveraging advanced analytics, and providing exceptional customer service across enterprise environments. Key Responsibilities: Oversee IT Asset Management (ITAM) processes, ensuring compliance and accurate asset tracking. Provide advanced technical support and operational oversight Service Now. Manage automated workflows using Microsoft Power Automate to improve IT operational efficiency. Administer and support ServiceNow, ensuring proper incident, change, and asset management processes. Manage and maintain systems using System Center Configuration Manager (SCCM). Collaborate with cross-functional teams to analyze and improve existing IT workflows and reporting. Build, manage, and enhance dashboards and reports in Power BI to deliver actionable insights. Support O365 applications, especially SharePoint, to ensure high availability and user satisfaction. Deliver high-level customer support, resolve complex IT incidents and service requests in a timely manner. Apply ITIL best practices to incident, problem, and change management activities. Effectively handle incident management for outages; effectively communicate to clients during service outages and ensure that they are resolved efficiently with minimal impact to stakeholders Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution; communicate project status and provide timely escalation of issues to ensure project objectives are met Deliver effective and defect-free support (hardware operations), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentation Interact with clients to provide quality service/solutions consistent with objectives and client requirements Consult with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to own area Participate in projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment May deploy base infrastructure components such as servers, operating systems and middleware for all environments May be involved in the deployment of applications, either “off the shelf” or in-house developed, and in the procurement of supported assets May maintain base infrastructure components current and defect free and liaise with 3rd party vendor to receive parts for fixes Provide technical support, including on-call support, for a suite of designated hardware, software or applications to ensure service levels are maintained Schedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/it-operations-analyst-iii-at-td-bank-fd017f

Source: https://jobsbylevel.com/jobs/it-operations-analyst-iii-at-td-bank-fd017f

## Cite this page

Level. https://jobsbylevel.com/jobs/it-operations-analyst-iii-at-td-bank-fd017f.

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