# IT Operations Specialist I at Cloudflare

Cloudflare is hiring an IT Operations Specialist I. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/dc33af6b-e36e-4777-89b7-9df353f88101?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. In-Office.

## Details

- Company: [Cloudflare](https://jobsbylevel.com/companies/cloudflare)
- AI level: AI Level 1 (score 36 out of 100)
- Location: In-Office
- Posted: October 15, 2026
- Apply: https://jobsbylevel.com/go/dc33af6b-e36e-4777-89b7-9df353f88101?utm_medium=ai-agent

## Description

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: London, UK Role summary As an IT Operations Specialist I, you will provide essential onsite IT support and help maintain daily workplace technology at our corporate office. Working in a heavy macOS and Google Workspace environment with additional support for Windows and Linux endpoints, you will deliver hands-on technical assistance, maintain office AV systems, and manage end-to-end hire-to-retire lifecycle processes. In this role, you will also leverage our internal AI technology tools to optimize support workflows and documentation. You will collaborate closely with broader IT teams, the IT Service Desk, HR, Places & Office, and Security teams to ensure a seamless technical experience for all employees. Role responsibilities Act as the primary onsite technical support resource, managing employee walk-ups, support tickets, and hardware troubleshooting across macOS, Windows, and Linux endpoints. Work closely with broader IT engineering and operations teams to execute infrastructure updates, enforce system policies, and resolve escalated technical issues. Manage complete hire-to-retire IT operations, including hardware provisioning, account setup, leading IT orientation for new hires, offboarding asset recovery, and access revoking. Administer day-to-day user accounts, permissions, and group access within Google Workspace and connected corporate SaaS tools. Manage physical IT asset lifecycle operations, including inventory tracking, hardware check-in/check-out, stock audits, and secure device disposal. Utilize internal AI technology tools to summarize support incidents, speed up ticket resolution, and draft self-service Knowledge Base (KB) documentation for end users. Support office conference room technology (Google Meet Hardware and Zoom Rooms) and provide live technical setup for corporate town halls and department events. Participate in a scheduled on-call rotation (evenings and weekends) to address critical after-hours P1/P2 incidents, system outages, and urgent executive support needs. This is an in-office/onsite position. This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed. Examples of desirable skills, knowledge and experience 1–2 years of hands-on IT support or help-desk experience in a corporate environment. Strong expertise troubleshooting macOS hardware, software, and enterprise OS configurations. Working knowledge

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/it-operations-specialist-i-at-cloudflare-b3cc99

Source: https://jobsbylevel.com/jobs/it-operations-specialist-i-at-cloudflare-b3cc99

## Cite this page

Level. https://jobsbylevel.com/jobs/it-operations-specialist-i-at-cloudflare-b3cc99.

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