# IT Specialist at Melio

Melio is hiring an IT Specialist in New York, United States. It pays $100k-$115k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/cd019b66-6322-4e11-8f23-d8a2eaa89e1b?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. New York City.

## Details

- Company: [Melio](https://jobsbylevel.com/companies/melio)
- AI level: AI Level 1 (score 36 out of 100)
- Location: New York City
- Salary: $100k-$115k
- Posted: October 19, 2026
- Apply: https://jobsbylevel.com/go/cd019b66-6322-4e11-8f23-d8a2eaa89e1b?utm_medium=ai-agent

## Prepare for this job

The job page lists 4 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/it-specialist-at-melio-30bd8e

## Description

IT Specialist Location: Hybrid in NYC (3 day in-office requirement) Qualifications: 3+ years in IT, systems, or IAM engineering at a SaaS or cloud-first company. Hands-on Okta administration (SSO, SAML/OIDC, lifecycle, MFA) and strong troubleshooting of authentication loops and "user not assigned" style failures. Google Workspace admin experience and Slack admin experience. macOS fleet management with Jamf or a comparable MDM. Practical scripting/automation (Python, Bash or Node) and comfort with REST APIs. Working knowledge of AWS and/or GCP IAM, secrets management and service-account hygiene. Calm, ownership-driven communication with non-technical users, and good ticket hygiene. Bonus points: Twingate or similar ZTNA/VPN; Apono or other JIT access tools. Experience in a post-acquisition or multi-tenant identity migration. GitHub org administration; Jira Service Management; Terraform for Okta/Google. CrowdStrike, Wiz or similar endpoint/cloud security tooling; browser-security tools. Experience administering AI/LLM platforms and MCP/connector governance. Wi-Fi and network knowledge and experience: troubleshooting connectivity, DHCP/DNS, VPN and office wireless (e.g. Meraki or similar), including supporting offices in multiple locations. A day in the life and how you’ll make an impact: Identity & access Administer device management platforms for laptops and mobile devices (Jamf) Manage identity (Okta) and access platforms, enforcing security policies and workflows Support user provisioning and deprovisioning across all core systems Maintain control over access to business tools and infrastructure SaaS administration Administer Google Workspace (groups, shared drives, Drive ownership and recovery, calendars, Meet rooms), Slack Enterprise (channel conversion, Slack Connect, app and bot approvals, workflows), GitHub org/teams/Apps/tokens, Jira/JSM, Notion, Figma, Miro, Zoom, Bitwarden and more. Manage data and engineering tool access: Snowflake, Redash, Tableau, Monte Carlo, Datadog, LaunchDarkly, PagerDuty, FullStory, Postmark, Zendesk and others. AI tooling administration Operates Claude Enterprise (SSO, spend and usage limits, connectors/MCP allow-listing, model policy) and supports Devin, Cursor, Glean, Naboo and similar tools. Work with Security (AppSec) on the approval path for new connectors, Slack apps and Chrome extensions. Workplace IT & A/V support Support office Wi-Fi, printers, meeting-room AV and calendars, door access and guest networks across, NY working with vendors where needed. Automation & continuous improvement Build and maintain automations (Slack workflows, Zapier, scripts against the Okta, Slack, GitHub and Google Workspace APIs) for onboarding, access requests, spend approvals and reporting. Write clear runbooks and user-facing FAQs; analyze ticket trends and eliminate the top repeat causes. Take part in company-wide projects (migrations, new tool rollouts, security initiatives). Success looks like First-response and resolution times on #ask-it and JSM trending down. Fewer repeat access and Twingate/Okta tickets through root-cause fixes and automation. Clean joiner/mover/leaver and access-review processes with a clear audit trail. Smooth cut-overs for migration phases, with proactive communication ahead of them. About the team: Melio is an innovative company where IT plays a key role. Our team supports hundreds of engineers, data, CX, risk and GTM staff across Tel Aviv, New York and remote locations. You’ll have a real impact on how we work, including hands-on work with AI and automation. About Melio USA: Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. The annual base salary range for this position is $100,000-$115,000 Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA. 401K matching: Feel the investment of working at a high-growth company. Wellness: We take a holistic

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/it-specialist-at-melio-30bd8e

Source: https://jobsbylevel.com/jobs/it-specialist-at-melio-30bd8e

## Cite this page

Level. https://jobsbylevel.com/jobs/it-specialist-at-melio-30bd8e.

Get job alerts: https://jobsbylevel.com/newsletter