# IT Support Engineer at Planet Labs

Planet Labs is hiring an IT Support Engineer in Ljubljana, Slovenia. It pays €29k-€36k a year and Level rates it Little AI ●○○○; you can [apply on Planet Labs](https://jobsbylevel.com/go/0a82a86e-8b4a-4630-a3d6-54dc1b099430?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Ljubljana, Slovenia.

## Details

- Company: [Planet Labs](https://jobsbylevel.com/companies/planet-labs)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Ljubljana, Slovenia
- Salary: €29k-€36k
- Posted: August 26, 2026
- Apply: https://jobsbylevel.com/go/0a82a86e-8b4a-4630-a3d6-54dc1b099430?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=it-support-engineer-at-planet-labs-877069

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/it-support-engineer-at-planet-labs-877069

## Description

Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles. As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains. We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands. About the Role: As an IT Support Engineer, you will play a key role in managing and supporting the day-to-day IT needs of our employees across multiple regions. This role focuses on providing support in device lifecycle management, user support, and videoconferencing solutions. You will work closely with our IT team to ensure seamless operations across all office locations while ensuring a top-notch digital experience for employees. We are an IT support team serving employees across Europe and Asia from regional offices in Berlin, Ljubljana, and Haarlem, supporting a global company headquartered in San Francisco. Our core responsibilities include onboarding and offboarding, device lifecycle, end-user support, and office IT infrastructure (including videoconferencing). We are currently hiring for this position in our Ljubljana office. We work with a variety of tools, including Okta, Google Workspace, Slack, Zoom, Office365, Jamf, NinjaOne, and Atlassian suite (Jira, Confluence), to deliver high-quality IT support across the organization. We are committed to providing an excellent digital experience for our employees and fostering a supportive, collaborative team environment. This is a full-time, hybrid role which will require you to work from our Ljubljana office 3 days per week. Impact You’ll Own: Device Lifecycle Management: Manage the full lifecycle of devices, from procurement and setup to deployment, maintenance, patch management and decommissioning. User Support: Provide advanced support for employees using Windows and MacOS operating systems. Troubleshoot and resolve hardware and software issues. Linux experience is a plus. Videoconferencing Solutions: Support and maintain office videoconferencing solutions, including Polycom and Zoom Rooms, ensuring smooth and reliable operation. Onboarding/Offboarding: Handle onboarding and offboarding processes for employees, ensuring they have the necessary IT resources and access. Design, implement, and refine IT processes to enhance operational efficiency and team performance. Collaboration: Work closely with the rest of the IT team to provide high-quality support to all employees across EMEA/APAC regions, fostering a collaborative and supportive team culture. What You Bring: 2+ years of experience in IT support, with a focus on device lifecycle management, user support, and videoconferencing solutions. Bachelor's degree in a relevant field. Experience working as part of a team. Proficiency in managing Windows and macOS operating systems, with Linux experience as a plus. Experience with Okta, Google Workspace, Slack, Zoom, Jamf, NinjaOne, Atlassian tools (Jira, Confluence), or similar systems. Solid knowledge of videoconferencing solutions (Polycom, Zoom). Practical experience using AI productivity tools

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/it-support-engineer-at-planet-labs-877069

Source: https://jobsbylevel.com/jobs/it-support-engineer-at-planet-labs-877069

## Cite this page

Level. https://jobsbylevel.com/jobs/it-support-engineer-at-planet-labs-877069.

Get job alerts: https://jobsbylevel.com/newsletter