# IT Support Engineer I, Operations Infrastructure  Services (OIS)  at Amazon

Amazon is hiring an IT Support Engineer I, Operations Infrastructure  Services (OIS) . It pays $30-$42/hr and Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/821f5c7a-f9b4-4fa8-b1b2-c250e92c5630?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. US, FL, Opa-locka.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 38 out of 100)
- Location: US, FL, Opa-locka
- Salary: $30-$42/hr
- Posted: November 3, 2026
- Apply: https://jobsbylevel.com/go/821f5c7a-f9b4-4fa8-b1b2-c250e92c5630?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=it-support-engineer-i-operations-infrastructure-services-ois-at-amazon-0cd60f

## Description

Job Summary We are seeking a motivated and technically skilled Field Engineer to join our Infrastructure Reliability Programs (IRP) team within Operational Infrastructure Services (OIS). In this role, you will support mission-critical network infrastructure projects across Amazon fulfillment centers, ensuring reliable and secure operations. You will work cross-functionally with engineering, operations, and program teams to execute infrastructure deployments and migrations in a fast-paced environment. Program Specifics Move Off Corp (MOC) is an S-team goal and multi-year Stores cross-cutting mandate to remove Amazon's Corporate (CORP) network's security, availability, and scalability risks from all current and future Operations (Ops) buildings and enable Multi-factor Authentication (MFA) to reduce login impersonations threats (FAQ 1). After successfully externalizing all Greenfield site types in 2022-25, the MOC program shifted in 2025 to complete the removal of the CORP network in all Brownfield sites by the end of 2027. While this job is currently showing out of MIA1, this job can be filled out of any site. Travel up to 75% of the time is expected during the peak of the program. Key job responsibilities Key Responsibilities • Execute network infrastructure installations, configurations, and migrations across fulfillment center environments • Perform hands-on troubleshooting and resolution of network hardware and connectivity issues • Support site infrastructure assessments, site walks, and readiness reviews • Collaborate with cross-functional teams including Operations, Reliability Maintenance Engineering (RME), and regional engineering teams to ensure seamless project execution • Follow standard operating procedures (SOPs) and contribute to continuous improvement of deployment and migration processes • Document project progress, site conditions, and technical findings accurately and in a timely manner • Support the commissioning and decommissioning of network equipment as part of site lifecycle activities • Participate in change management processes, including MCM creation, review, and execution • Travel to fulfillment center sites as required to support project timelines and deliverables • Adhere to all safety protocols and Amazon operational standards while working in warehouse environments Basic qualifications - 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience - 2+ years of troubleshooting in a multi-user high availability environment experience - 2+ years of PC repair, troubleshooting, deployment and liquidation experience - 1+ years of IT client, server, and network service delivery experience - 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience - 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience - 2+ years of supporting and maintaining a corporate network environment experience - Experience in networking Preferred qualifications - 2+ years of computer networking experience - Experience supporting video conference and teleconference equipment - Bachelor's degree - Familiarity with Amazon's Move Off Corp (MOC) and Solutions Off Corp (SOC) programs - Experience supporting AR (Automated Robotics) site migrations and Non-AR site migrations within fulfillment center environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/it-support-engineer-i-operations-infrastructure-services-ois-at-amazon-0cd60f

Source: https://jobsbylevel.com/jobs/it-support-engineer-i-operations-infrastructure-services-ois-at-amazon-0cd60f

## Cite this page

Level. https://jobsbylevel.com/jobs/it-support-engineer-i-operations-infrastructure-services-ois-at-amazon-0cd60f.

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