# IT Technician at Coloplast

Coloplast is hiring an IT Technician. Level rates it Little AI ●○○○; you can [apply on Coloplast](https://jobsbylevel.com/go/5ca27d17-95fc-465c-97be-23df4f6ad9ce?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Felgueiras.

## Details

- Company: [Coloplast](https://jobsbylevel.com/companies/coloplast)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Felgueiras
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/5ca27d17-95fc-465c-97be-23df4f6ad9ce?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=it-technician-at-coloplast-f88e9e

## Prepare for this job

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## Description

div.content { background: #6c6f70 } div.joqReqDescription { background: #FFF repeat-y; !important; font family: arial; !important text-align: left; color: #000; width: 900px !important; margin: 0 auto !important; position: relative; -webkit-column-count: 1; -moz-column-count: 1; padding-top: 489px; padding-left: inherit; padding-bottom: 50px; } div.joqReqDescription strong{ font family: arial; font-size: 14px; color: #000; } div.joqReqDescription p{ font family: arial; padding-left:0px; width: 892px; } div.joqReqDescription div.image-box { width: 900px; text-align: center; display: block; top: 0px; left: 5px; position: absolute; height: 150px; } div.joqReqDescription div.header-box { background-color: #00b0ca; position: absolute; top: 389px; display: block; font-family: arial !important; font-size: 30px; color: rgb(255, 255, 255); font-weight: bold; width: 883px; left: 5px; height: 72px; padding-left: 17px; padding-top: 15px; } The IT Technician is responsible for providing end-user support for FEL, assisting via phone, email, remote access, or on-site to restore normal IT services. This role is essential in supporting daily manufacturing operations and must align with global IT policies, standards, and guidelines, as well as the available IT support tools. The IT Technician will also be tasked with implementing IT projects to meet the needs of FEL, ensuring that all relevant requirements are fulfilled. Additionally, this role requires documenting all project implementations and software code changes. Make sure all employees comply with the Cita training. Conduct hardware installations and perform minor repairs on devices and peripheral equipment, following design and installation guidelines. Organize workflows, prioritize tasks, and collaborate within the IT team as needed. Areas of Responsibility: Install and configure computers, mobile devices, and other end-user devices, ensuring correct cable connections, organization, and installation of necessary software and operating systems. Ensure the security and privacy of all computer systems, following best practices and compliance standards. Provide orientation and guidance to users on how to operate new software and computer equipment, ensuring they understand all relevant tools and systems. Escalate any improvement or new IT projects to the corporate level, ensuring all regulations and considerations are addressed in implementation. Organize and schedule upgrades and maintenance tasks without interrupting other work or operations. Maintain accurate records/logs of repairs, fixes, and scheduled maintenance activities. Identify shortages in computer or network equipment and monitor wireless network performance. Maintain and monitor CCTV, access control systems, and web asset tracking tools. Responsible for the maintenance and troubleshooting of office printers. Provide day-to-day support for users in FEL, create and resolve cases in the Global IT Service Management tool, ensuring timely and effective resolution. Deliver professional and timely end-user support in line with published procedures, standards, and Service Level Agreements (SLAs). Regularly monitor case performance and take ownership of high-priority cases. Diagnose and troubleshoot IT issues, implementing corrective actions within defined guidelines or escalating to Global IT resources when necessary. Create and maintain comprehensive documentation, including instructions and procedures for troubleshooting and IT systems management. Actively participate in and collaborate on local and global IT projects, ensuring alignment with the broader IT strategy. Maintain local IT equipment stock and forecast future needs to ensure sufficient resources. Administer user accounts in accordance with IT governance policies and ensure proper access control. Ensure efficient communication both locally and globally within the IT team to share knowledge and optimize day-to-day operations. Participate in the continuous review and

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/it-technician-at-coloplast-f88e9e

Source: https://jobsbylevel.com/jobs/it-technician-at-coloplast-f88e9e

## Cite this page

Level. https://jobsbylevel.com/jobs/it-technician-at-coloplast-f88e9e.

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