# L1 Troubleshooter at Vestas

Vestas is hiring an L1 Troubleshooter in Madrid, Spain. Level rates it Little AI ●○○○; you can [apply on Vestas](https://jobsbylevel.com/go/30da225b-bd7a-439f-b7ac-b68d40f5f736?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Madrid, M.

## Details

- Company: [Vestas](https://jobsbylevel.com/companies/vestas)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Madrid, M
- Posted: October 21, 2026
- Apply: https://jobsbylevel.com/go/30da225b-bd7a-439f-b7ac-b68d40f5f736?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=l1-troubleshooter-at-vestas-a15d6f

## Description

Vestas Eólica, S.A.U. > Service > Global Service Operations > Remote Operations Center EMEA As a Remote Operations Engineer at the Madrid ROC, you will be part of the strategic core ensuring the global availability of our wind turbine fleet. This high-level technical position focuses on real-time monitoring, advanced diagnostics, and remote incident resolution, directly affecting performance optimization and the reduction of the cost of energy. What You Will Do As part of our 24/7 Monitoring Team, your role is built upon three strategic pillars: The Technical "Problem Solver": You will use advanced SCADA and SAP tools to diagnose why a multi-million euro machine has stopped. Your role is to determine with precision whether you can fix the issue with a single click from Madrid or if a technician must be dispatched to the field The Effective Communicator: You will manage communications with customers and field technicians during urgent incidents. You demonstrate the ability to translate complex technical problems into simple, professional solutions via both phone and email Operational Resilience: In a 24/7 environment, your responsibility is paramount. You will maintain high standards and attention to detail—especially during night shifts—remaining consistently meticulous with data and Key Performance Indicators (KPIs) What we are looking for At Vestas, demonstrated real-world experience and effective problem-solving count more than formal degrees. We are looking for technicians who know the field and want to take their careers to the next digital level: Experience: Minimum 1 year in the Wind Industry (specifically as a Field Technician or in Control Centers). Direct experience with Vestas Turbines is especially valuable Alternative Experience: In the absence of wind industry experience, at least 3 years of demonstrable experience in complex hydraulic, electrical, or mechanical systems is required Education: Bachelor’s Degree in Engineering (Electrical, Electronics, Mechanical, Energy) or Technical Associate Degree (FP Superior) in Electronics, Automation, Robotics, or Renewables Languages: Intermediate English (B1/B2). You are fluent enough to respond to technical emails and handle emergency calls in an international environment IT Proficient: Proficiency with diagnostic tools; prior use of SCADA and SAP is highly valued Availability: Ability to work in a 24/7 rotating shift system (including nights and weekends) This is a hybrid position , with our offices in Madrid serving as the primary workplace for scheduled in-person workdays. What We Offer Unique Hybrid Flexibility: Office-based in Madrid during standard shifts, with the opportunity to work from home during night shifts and weekends Stability: A Madrid-based role with travel requirements only on a very occasional basis Career Growth: An opportunity to shift from field-based work to directing operational strategy at a global control center Vestas Benefits: Salary commensurate with experience, health insurance, life insurance, Paid Time Off (PTO), and meal allowance (cheque gourmet) Performance Bonus: An annual 5% bonus tied to meeting Vestas' corporate objectives At Vestas, we believe that diversity makes us stronger. If you have a disability and are interested in this opportunity, we would be happy to get to know you and adapt the selection process to your needs. Our commitment to a fair hiring. At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/l1-troubleshooter-at-vestas-a15d6f

Source: https://jobsbylevel.com/jobs/l1-troubleshooter-at-vestas-a15d6f

## Cite this page

Level. https://jobsbylevel.com/jobs/l1-troubleshooter-at-vestas-a15d6f.

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