# Lead Ambassador, Guest Experience at Coca-Cola

Coca-Cola is hiring a Lead Ambassador, Guest Experience in Atlanta, United States. It pays $38k-$43k a year and Level rates it Little AI ●○○○; you can [apply on Coca-Cola](https://jobsbylevel.com/go/6c90c416-2bb3-4179-b55a-7d4aba9b07c0?utm_medium=ai-agent).

AI Level 1, AI centrality 39 out of 100. US - GA - Atlanta.

## Details

- Company: [Coca-Cola](https://jobsbylevel.com/companies/coca-cola)
- AI level: AI Level 1 (score 39 out of 100)
- Location: US - GA - Atlanta
- Salary: $38k-$43k
- Posted: October 22, 2026
- Apply: https://jobsbylevel.com/go/6c90c416-2bb3-4179-b55a-7d4aba9b07c0?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=lead-ambassador-guest-experience-at-coca-cola-f06e5a

## Description

Job Description Summary: Lead Ambassador, World of Coca-Cola Candidates must be able to work weekends, weekdays and holidays. Flexible shifts varying between the hours of 8 am and midnight. This role is full- time working up to 40 hours each week. Position Overview: The Lead Ambassador is responsible for supporting operations at World of Coca-C o la , deliver ing exceptional guest experience, best-in-class health & safety standards, and maintaining revenue and profit performance . This position provides leadership to all Guest Relations Ambassadors within a specified front-line department in absence of the Supervisor , leading both Front and Back of House operations. The Lead Ambassador will work collaboratively with employees and partners to leverage their outstanding customer service, communication, and leadership skills to ensure that every guest experience at the World of Coca-Cola is an exceptional one. A Lead Ambassador will be responsible for consistently support ing one of the following areas: Café Operations, Entrance Operations, Tours & Character Operations, Workplace Operations, Welcome Experience, 1 st Floor Exhibit Space Operations or 2 nd Floor Exhibit Space Operations. Primary Responsibilities/Accountabilities: S upport s the overall operational functions of an area or venue at World of Coca-Cola , ensuring opening and closing checklists/SOPs and ensures Attraction standards are met for the duration of the shift Serves as a role-model and p rovide s exemplary guest service to all internal and external guests of World of Coca-Cola while performing the following activities: selling tickets, providing access control, checking-in groups, pulsing guest traffic into theaters or galleries, restocking /replenishing stations and delivering supplies, making public announcements, assisting guests with special access, and assisting guests with wayfinding. Refers all duties which require supervisor approval to the appropriate Leader on Duty A ssist s Ambassadors with where appropriate , including refunds, returns and service recoveries Positively supports and trains Ambassadors on Standard Operating Procedures , as needed Ensures appropriate stock and supply levels, communicating inventory needs as appropriate Acts as a Brand Ambassador by consistently modeling and upholding The Coca-Cola Company Core Values while driving brand awareness and encouraging lasting customer relationships Monitors guests and surrounding areas for potential safety concerns or hazards and adheres to World of Coca-Cola safety procedures Maintains a positive attitude and welcoming demeanor while in the presence of guests and A mbassadors Interacts with guests with differing abilities in a respectful and appropriate manner , enforcing inclusion training provided by The Coca-Cola Company and World of Coca-Cola Handles guest situations in a professional, quick, thorough, and respectful manner Completes all required training as assigned regarding Life Safety, Evacuation, PCI Compliance, and ADA Handles cash and credit transactions successfully in a fast-paced environment Other duties as assigned by World of Coca-Cola Leadership Team Leadership Behaviors: The Lead Ambassador , Guest Relations is responsible for their ensuring their own performance is optimal while positively supporting the three pillars of Retail & Attractions (Guest Obsession, Employee Dedication & Profit Orientation) as well as The Coca-Cola Company Leadership Behaviors. Physical Requirements: Continuous walking and/or standing for prolonged periods of time (6-8 hours). Ability to climb/navigate multiple levels of the building via stairs or elevator. Continuous exposure to outside temperatures including extreme heat or cold. Ability to visually assess gauges, meters, timers, and/or stock levels and react based on training with little to no guidance. Ability to reach over head to lift objects up to 20 pounds. Ability to push and pull objects up to 50 pounds. Ability to navigate through

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/lead-ambassador-guest-experience-at-coca-cola-f06e5a

Source: https://jobsbylevel.com/jobs/lead-ambassador-guest-experience-at-coca-cola-f06e5a

## Cite this page

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