# Lead - Channel Sales at Freshworks

Freshworks is hiring a Lead - Channel Sales in Bengaluru, India. Level rates it Little AI ●○○○; you can [apply on Freshworks](https://jobsbylevel.com/go/007096b3-b05b-4272-8b3a-8dac31825057?utm_medium=ai-agent).

AI Level 1, AI centrality 20 out of 100. Bengaluru, KA, India.

## Details

- Company: [Freshworks](https://jobsbylevel.com/companies/freshworks)
- AI level: AI Level 1 (score 20 out of 100)
- Location: Bengaluru, KA, India
- Posted: September 29, 2026
- Apply: https://jobsbylevel.com/go/007096b3-b05b-4272-8b3a-8dac31825057?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=lead-channel-sales-at-freshworks-1bb840

## Prepare for this job

The job page lists 4 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/lead-channel-sales-at-freshworks-1bb840

## Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. We are looking for a Channel Manager – Middle East & Africa (MEA) to build, activate and grow Freshworks’ partner ecosystem across the region. This role is responsible for creating incremental business through the partner ecosystem — identifying the right partners, enabling them to sell and deliver Freshworks solutions, building joint go-to-market motions, generating qualified pipeline and ensuring strong execution across the partner lifecycle. The role requires a strong balance of commercial ownership, partner management, sales alignment and operational discipline . The Channel Manager will work closely with Sales, Solution Consulting, Customer Success, Marketing, Alliances and other cross-functional teams to make partners a meaningful growth channel for Freshworks. . Partner Strategy & Business Development Develop and execute the partner strategy for assigned markets and segments across MEA. Identify and recruit partners that can provide meaningful customer access, technical capability, industry expertise or geographic coverage. Evaluate partners based on their ability to generate pipeline, influence customers, implement solutions and build a sustainable Freshworks practice. Develop joint business plans with priority partners, including revenue objectives, target accounts, GTM activities and capability-building priorities. Build relationships with senior stakeholders within the partner organization and establish clear mutual accountability. 2. Partner Activation & Readiness Own the activation of newly recruited partners and move them from onboarding to productive engagement. Drive partner readiness across product knowledge, sales capability, solution positioning, certifications and implementation capability. Identify capability gaps and create focused enablement plans rather than relying on generic training. Establish measurable activation milestones and monitor progress against them. Ensure partners have the tools, knowledge and internal champions required to independently position and sell Freshworks. 3. Pipeline Generation & Revenue Growth Own partner-sourced and partner-influenced pipeline generation for the assigned territory. Build joint campaigns, account-mapping exercises, workshops, roundtables and other pipeline-generation initiatives with priority partners. Identify opportunities where partner access or capability can create incremental Freshworks revenue. Work with Sales teams to convert partner-generated pipeline into qualified opportunities and closed business. Track partner contribution across the funnel — from recruitment and activation through pipeline, conversion and revenue. Identify gaps early and build corrective action plans with partners and internal stakeholders. 4. Joint GTM & Field Alignment Build strong relationships with Freshworks Account Executives

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/lead-channel-sales-at-freshworks-1bb840

Source: https://jobsbylevel.com/jobs/lead-channel-sales-at-freshworks-1bb840

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Level. https://jobsbylevel.com/jobs/lead-channel-sales-at-freshworks-1bb840.

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