# Lead Digital Product Manager at Wells Fargo

Wells Fargo is hiring a Lead Digital Product Manager. Level rates it Little AI ●○○○; you can [apply on Wells Fargo](https://jobsbylevel.com/go/9a6f8fc2-35b4-4556-bd1a-613894f6835c?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. CHARLOTTE, NC.

## Details

- Company: [Wells Fargo](https://jobsbylevel.com/companies/wells-fargo)
- AI level: AI Level 1 (score 0 out of 100)
- Location: CHARLOTTE, NC
- Posted: November 4, 2026
- Apply: https://jobsbylevel.com/go/9a6f8fc2-35b4-4556-bd1a-613894f6835c?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=lead-digital-product-manager-at-wells-fargo-10dacd

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/lead-digital-product-manager-at-wells-fargo-10dacd

## Description

About this role: Wells Fargo is seeking a Lead Digital Product Manager (L2 Product Area Owner) within Branch Systems & Transformation Technology, part of Consumer Technology. Learn more about the career areas and business divisions at wellsfargojobs.com. As part of the Integrated Agent Desktop L3 Product, this role will lead product outcomes for Secure Session and Authentication (SS&A) , which enables customer search, identity verification, secure session management, and access within the branch. The role is responsible for modernizing authentication experiences that help customer-facing employees establish trust and serve clients securely, consistently, and efficiently. As an L2 Product Area Owner , this leader will own one or more SS&A and authentication product areas, translating product strategy into prioritized roadmaps and predictable delivery. The role partners across product, technology, UX, risk, fraud, and operations to balance customer experience, security, regulatory requirements, and operational efficiency. In this role, you will: Lead the product strategy, roadmap, and end-to-end delivery for customer authentication capabilities within the branch channel, aligned to L3 product priorities and enterprise strategy Translate strategic objectives into prioritized backlogs , including clear features, user stories, and acceptance criteria that enable effective Agile delivery Drive customer-centered authentication experiences that simplify identity verification, reduce friction for trusted customers, and strengthen fraud controls Partner across product, technology, UX, risk, fraud, and operations to manage dependencies, sequencing, risks, and delivery outcomes Participate in key planning activities, including PI planning, roadmap reviews, and cross-product coordination Partner with engineering to ensure solutions are feasible, scalable, and aligned with enterprise authentication and identity services Ensure product delivery meets compliance, risk, control, and operational readiness requirements while maintaining usability and efficiency Use customer feedback, operational insights, emerging risks, and product metrics to prioritize improvements and make informed product decisions Define and monitor KPIs and outcome metrics , including authentication success, fraud mitigation, and experience quality Communicate product strategy, priorities, tradeoffs, and delivery progress clearly to stakeholders and senior leaders Influence broader digital strategy, resolve complex issues, and potentially lead projects, teams, or serve as a peer mentor Required Qualifications: 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 5+ years of experience as a product manager, product owner, or product analyst in an Agile software delivery environment 5+ years of experience owning or contributing to product strategy, roadmaps, backlog management, and delivery execution 5+ years experience translating business strategy into actionable product plans and requirements 5+ years experience working across technology, design, and business stakeholders in complex cross-functional environments Desired Qualifications: Experience in branch banking or customer-facing servicing environments Experience with authentication, identity verification, identity platforms, or fraud prevention capabilities Strong experience with Agile backlog refinement, feature decomposition, planning, and story readiness Strong analytical, problem-solving, communication, and decision-making skills Experience coordinating testing and release readiness , including UAT, defect triage, validation, and operational readiness Ability to use customer feedback and product/delivery metrics to drive continuous improvement Experience operating in regulated, risk-aware environments , including audit and control validation Comfort leveraging AI-enabled tools and

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