# Lead Escalation Engineer at Cisco

Cisco is hiring a Lead Escalation Engineer. It pays $187k-$268k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/0be502d1-a7e2-4108-a904-d5b34cab0be8).

AI Level 1, AI centrality 20 out of 100. Milpitas, California, US.

## Details

- Company: [Cisco](https://jobsbylevel.com/companies/cisco)
- AI level: AI Level 1 (score 20 out of 100)
- Location: Milpitas, California, US
- Salary: $187k-$268k
- Posted: October 8, 2026
- Apply: https://jobsbylevel.com/go/0be502d1-a7e2-4108-a904-d5b34cab0be8

## Description

The application window is expected to close on: 10/17/2026 Meet The Team The Datacenter Switching team at Cisco is at the core of AI Networking. We are responsible for designing and developing the next generation of high-performance networking solutions for massive-scale cloud and AI environments. Our work focuses on the Cisco Nexus 9000 Series (Nexus 9K) switches, which serve as the foundational building blocks for modern data center architectures. Nexus 9K switches are critical in modern data centers for providing the high-density, low-latency, and power-efficient performance required for leaf-and-spine fabrics. We focus on building and optimizing Cisco’s architecture to meet the demands of modern data center workloads and automated cloud environments. The team drives innovation in GPU-Connectivity with architectures to support high-compute clusters. Our scope includes the development of diverse fabric technologies, such as Pure L3, VXLAN, and SRv6 fabrics. Engineers on this team solve complex challenges in programmability, scalability, and telemetry at the core of the global internet infrastructure. Your Impact As a Tech Lead, You are responsible for developing software consistent with Cisco ‘Design Thinking Principles’ with a focus on simplification and UX (User Experience) at its core, using secure coding practices, ensuring user privacy, and following software development guidelines. Partners with other teams, including design and product management to create the right solution for the customers. Creates technical design documentation to be used by the team as well as contributing to user documentation to be used by end users. Debugs and addresses software issues during development and in production systems to support customers. Brings new ideas for product innovation and helps improve software development processes. What You’ll Do: • Uses specialized expertise in one or more areas to interpret internal or external business issues and recommends best practices. • Solves complex problems and takes abroad perspective to identify innovative solutions. May lead small-to-medium features from technical design through completion. • May lead projects that span multiple teams; manages workload and workstreams holistically. • Influences a defined software engineering roadmap. • May lead medium-to-large features from technical design through completion. • Guides in the development and implementation of the software development lifecycle, and agile engineering strategies across applicable teams and partners. • Leads and mentors others, and improves the technical design of solutions Advocates for new features within a product to address customer needs. • Articulates design choices based on an expert understanding of market awareness, product adoption, and competition. • Innovates new products to address unmet customer needs • Influences and tracks metrics to measure success • Writes functional clean code and unit tests at a level that sets the standard for coding across teams. • Influences architectural decisions with a focus on security, scalability and reliability. • Contributes to threat modeling of a product. • Proactively identifies, prioritizes, and resolves risk and issues in production systems. • Designs and implements robust monitoring tools that provide visibility and reliability and acts on the data and alerts to increase future performance. • Leads postmortems and reviews root cause analysis, ensures on call coverage. • Expert on multiple functional components • May contribute to knowledge sharing among the wider professional community with technical blogs or publications. • Scopes work accurately and provides reliable estimates for project milestones and completion. • Communicates delivery trade-offs and negotiates with multi-functional partners to align on direction and outcomes. • Mentors peers or others on the team Minimum Qualifications • Bachelors + 8 years of related experience, or Masters + 6 years of related

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/lead-escalation-engineer-at-cisco-b1cf26

Source: https://jobsbylevel.com/jobs/lead-escalation-engineer-at-cisco-b1cf26

## Cite this page

Level. https://jobsbylevel.com/jobs/lead-escalation-engineer-at-cisco-b1cf26.

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