# Lead Specialist - Training (Insurance Operations) at Marsh McLennan

Marsh McLennan is hiring a Lead Specialist - Training (Insurance Operations) in Gurugram, India. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/6ec6c315-eb83-4434-9e3b-ae545f38db69?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (Gurugram - DLF Building).

## Details

- Company: [Marsh McLennan](https://jobsbylevel.com/companies/marsh-mclennan)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (Gurugram - DLF Building)
- Posted: October 16, 2026
- Apply: https://jobsbylevel.com/go/6ec6c315-eb83-4434-9e3b-ae545f38db69?utm_medium=ai-agent

## Prepare for this job

The job page lists 4 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/lead-specialist-training-insurance-operations-at-marsh-mclennan-957649

## Description

Company: Marsh McLennan Agency Description: We are seeking a talented individual to join our Operations (Training) team, part of our risk business at Marsh. This role will be based in GGN. This is a hybrid role that has a requirement of working at least three days a week in the office. Lead Specialist - Training (Insurance Operations) The Learning and Development Specialist will support the Learning & Development team in delivering training programs and materials that enhance colleague skills and knowledge enterprise-wide. This role will assist with course design, virtual training delivery, and administrative support for learning systems. The Learning and Development Specialist will work closely with Senior Learning and Development Specialists and other stakeholders to ensure training programs meet business needs and compliance standards. We will count on you to: Training delivery Training delivery for the domain/ technical training Collaborate with operations SMEs/onshore, facilitate & conduct training for the respective capability dev/ domain/ technical learning need Training need identification with respective business stakeholders Plan, track and report the trainings & certification progress for various learning projects (BAU/ Right shoring) across Domain and other learnings Assist Senior Learning and Development Specialists with the instructional design and development of system and procedure training materials, including e-learning modules, instructor-led courses (virtual hybrid and in-person), blended learning programs and other materials. Deliver virtual training sessions and assist with face-to-face workshops as required Create, maintain and update training content on the on SharePoint, Degreed pathways, and Workday, and Articulate Storyline as required Collaborate with HR and L&D teams to align training with regional and enterprise frameworks and priorities Onboarding Experience Support the coordination and development of detailed onboarding plans and induction timelines Understand the stakeholder requirements & supporting the training needs. Work with managers to design and update employee and manager onboarding checklists Support onboarding activities, including developing induction schedules and facilitating sessions Resolve onboarding challenges, including IT access and training material availability Ensure consistent adherence to onboarding schedules and team cadence, supporting smooth integration of teams Ensure continuous improvement of the onboarding process informed by data and stakeholder feedback. Technical Training Collaborate with operations SMEs/onshore on process training needs, content creation and facilitation Collate feedback from Onshore Managers on training needs Work with Operation teams for driving certifications, administration, including activities such as registration, enrolment queries or new requirements Work with centralised teams on the design of training content as relevant for MMA Technical and Systems and Induction Training Manage Workday Learning Management System administration tasks, including but not limited to mass enrolments, course setup, reporting and updating course content. Assist Senior Learning and Development Specialists with the collation of content for marketing teams as required for award submissions and the like Run headcount reports in agreement with course owner. Conduct regular CPD reporting and tracking mandatory course completions Run regular new starter reports and allocate mandatory courses within Workday for new starters Work with Senior Learning and Development Specialists on initiatives relating to Marsh McLennan University Assist in developing process maps linked to training procedures What you need to have: Graduate with minimum 2 years experience in learning and development or training support roles Strong Communication & facilitation skills Experience delivering virtual training Knowledge of insurance industry training preferred Referred knowledge of

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/lead-specialist-training-insurance-operations-at-marsh-mclennan-957649

Source: https://jobsbylevel.com/jobs/lead-specialist-training-insurance-operations-at-marsh-mclennan-957649

## Cite this page

Level. https://jobsbylevel.com/jobs/lead-specialist-training-insurance-operations-at-marsh-mclennan-957649.

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