# Loan Servicing Representative at Wells Fargo

Wells Fargo is hiring a Loan Servicing Representative. Level rates it Little AI ●○○○; you can [apply on Wells Fargo](https://jobsbylevel.com/go/6e2cc0fd-b85e-4b83-acf5-f1c6df2b08a7?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. CHANDLER, AZ.

## Details

- Company: [Wells Fargo](https://jobsbylevel.com/companies/wells-fargo)
- AI level: AI Level 1 (score 38 out of 100)
- Location: CHANDLER, AZ
- Posted: October 23, 2026
- Apply: https://jobsbylevel.com/go/6e2cc0fd-b85e-4b83-acf5-f1c6df2b08a7?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=loan-servicing-representative-at-wells-fargo-afb053

## Description

About this role: At Wells Fargo, a Loan Servicing Representative supports lending operations by managing a high-volume pipeline of customer and operational inquiries, prioritizing and advancing work to meet defined metrics. You will research, analyze, and resolve issues, including reviewing and processing claims while ensuring compliance with regulatory, client, and company requirements. You’ll handle a mix of administrative, transactional, and customer support tasks, and respond to inquiries from customers, vendors, and internal partners. In this role, you will: Support loan servicing operations by executing moderately complex administrative, transactional, and operational tasks Manage and prioritize a high-volume pipeline of work to meet defined productivity, service, and quality standards Research, analyze, and resolve moderately complex customer and operational issues using available tools, procedures, and resources Review and process claims using sound judgment while ensuring compliance with federal, state, client, and company requirements Respond to written and phone inquiries from customers, vendors, and internal partners with accuracy and timeliness Collaborate with cross-functional teams and external stakeholders to ensure timely resolution and workflow continuity Escalate non-routine, higher-risk, or complex issues to appropriate partners or leadership Monitor work for accuracy and quality, ensuring adherence to established standards and expectations Identify process gaps or inefficiencies and recommend improvements to enhance operations Required Qualifications: 1+ year of loan servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: Experience supporting loan servicing, lending operations, financial services, or related operational functions. Knowledge of compliance requirements and operational controls within a regulated environment. Demonstrated resilience, accountability, and adaptability when managing changing priorities, customer needs, and challenging situations. Analytical, critical thinking, and problem-solving skills, with the ability to research information, identify root causes, and resolve customer or operational issues. Experience evaluating loan information, identifying operational risk, and applying established escalation procedures to support compliant outcomes. Knowledge using the following systems: CARS, ITOP, RDN (Recovery Management Database), and DMDC (Defense Manpower Data Center). Proven success managing multiple priorities and meeting deadlines while maintaining high standards for quality, accuracy, and customer service. Attention to detail and commitment to accuracy when reviewing, processing, and validating information in a regulated environment. Demonstrated verbal and written communication, including active listening, and collaboration, with a track record of building effective partnerships and delivering positive customer outcomes. Job Expectations: U.S. only: This role is not eligible for Visa sponsorship Work on-site at the location posted This position does not offer relocation assistance Location: 2850 S Price Road Chandler, AZ 85286 Work Schedule: Monday - Friday 7:00am - 5:00pm Posting End Date: 27 Oct 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/loan-servicing-representative-at-wells-fargo-afb053

Source: https://jobsbylevel.com/jobs/loan-servicing-representative-at-wells-fargo-afb053

## Cite this page

Level. https://jobsbylevel.com/jobs/loan-servicing-representative-at-wells-fargo-afb053.

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