# Manager at Visa

Visa is hiring a Manager in Lagos, Nigeria. Level rates it Little AI ●○○○; you can [apply on Visa](https://jobsbylevel.com/go/6069277c-205e-48f0-b258-ef51f2dd6a9a?utm_medium=ai-agent).

AI Level 1, AI centrality 35 out of 100. NG - Lagos, Nigeria.

## Details

- Company: [Visa](https://jobsbylevel.com/companies/visa)
- AI level: AI Level 1 (score 35 out of 100)
- Location: NG - Lagos, Nigeria
- Posted: November 11, 2026
- Apply: https://jobsbylevel.com/go/6069277c-205e-48f0-b258-ef51f2dd6a9a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=manager-at-visa-62e2b0

## Description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Role Summary: This position serves as an Implementation and Support Consultant for services provided to Visa clients, with a specific focus on new solutions provided by Visa. This is an individual contributor role, responsible for solving complex problems and taking a broad view to identify innovative ways of working and providing value to clients. This role serves to gather and document solution requirements, coordinating the work of various teams and workstreams involved in the delivery and support of the solution to clients, at the same time providing clients with consultative guidance on Visa regulations, fees, product features, and functionality. The position sits within the Service Experience team under the Client Services function. The Service Experience team supports the rollout of new Products across Consumer Payments, Platforms, Value-Added Services, and Commercial & Money Movement Solutions. In addition to managing enterprise initiatives to deliver service excellence for our clients, Service Experience acts as the liaison between Product and Client Services functions to engage early and provide input during the design and development stages, building requirements, processes, documentation, and tools for client onboarding and support. This role requires partnering cross-functionally and leading new solution pilot implementation projects with external Visa banks, partners, processors, and service providers. Key Responsibilities: Execute Visa new solution initiatives that impact clients’ business and operations including changes to current products and onboarding new products. Work closely with Visa Solutions teams to represent the needs of the clients and facilitate faster transition of new products and services into mainstream implementation and support within the organization by ensuring the right tools, documents and processes are developed and operationalized. Coordinate with internal Visa teams to ensure delivery on commitments. Incubate new Solutions and Enhancements to develop, refine and test-run implementation and support documents and tools to create stable, repeatable, and scalable processes. Communicate complex technical concepts in a focused and well-organized manner. Deliver comprehensive trainings, develop and handover relevant artefacts such as implementation processes, guides, presentations, forms, project plans, support FAQs, support tools to Client Services Implementation and Support delivery teams. Offer subject matter expertise within Client Services in areas such as knowledge of APIs, SDKs, systems integrations, deployment and post-production support. Prepare and maintain detailed project plans, status reports, and issues logs. Provide project management and technical support services to Visa clients and processors to ensure client expectations are exceeded. Learn and acquire knowledge in new technologies in keeping step with market and industry developments. Set priorities, influence client and Visa teams involved in various workstreams to multi-task under tight deadlines and ensure that client and/or processor efforts, and 3rd party software providers are managed towards achieving customer and key stakeholder acceptance of deliverables. Identify opportunities for operational improvements, new methodologies, revenue generation to improve departmental efficiencies and service delivery to clients. Why this is

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/manager-at-visa-62e2b0

Source: https://jobsbylevel.com/jobs/manager-at-visa-62e2b0

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