# Manager, Business Management & Optimization at RBC

RBC is hiring a Manager, Business Management & Optimization in Toronto, Canada. It pays $67k-$110k a year and Level rates it Little AI ●○○○; you can [apply on RBC](https://jobsbylevel.com/go/c622da1e-f19f-43ed-ad65-f3be416f6e7e?utm_medium=ai-agent).

AI Level 1, AI centrality 33 out of 100. TORONTO, Ontario, Canada.

## Details

- Company: [RBC](https://jobsbylevel.com/companies/rbc)
- AI level: AI Level 1 (score 33 out of 100)
- Location: TORONTO, Ontario, Canada
- Salary: $67k-$110k
- Posted: November 2, 2026
- Apply: https://jobsbylevel.com/go/c622da1e-f19f-43ed-ad65-f3be416f6e7e?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=manager-business-management-optimization-at-rbc-aabaa8

## Description

Job Description What is the Opportunity RBC Investor Services delivers critical services to the Investment Management and Broker/Dealer industries, including Trusteeship, Recordkeeping, Fund Accounting, and operational support functions. Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement, automation and artificial intelligence. You will work closely with operations teams to understand business challenges, identify opportunities and translate ideas into practical solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI teams What will you do? Lead transformation, AI and automation initiatives from problem definition and business case development through delivery, implementation and adoption. Evaluate opportunities and recommend appropriate solutions, including process redesign, analytics, automation or AI, based on business value, feasibility and risk. Translate business needs into clear requirements, process maps, user stories and acceptance criteria to support development and testing. Develop practical solutions using approved tools, where appropriate, and partner with technology and development teams on solutions requiring additional engineering, integration or production support. Coordinate stakeholders, milestones, dependencies and decisions, taking ownership of progress and escalating issues with clear recommendations. Work with relevant partners to meet requirements for data protection, information security, operational controls, testing and deployment. Support implementation through user testing, training, documentation and clear arrangements for ongoing ownership and maintenance. Establish baseline measures and track results, including time savings, capacity improvements, reduced errors, stronger controls and user adoption. Introduce fresh perspectives, challenge existing approaches constructively and help colleagues identify practical applications of AI and automation. Work collaboratively with Fund Accounting, AIS, Pricing, Tax Reporting, and Financial Reporting teams to understand pain points and develop solutions Partner closely with the Data and Digital team to design, scope, and implement technology-driven solutions Foster collaborative relationships across teams and functions to support initiative success What will you need to succeed? Must-have: 5+ years of operations experience in financial services, ideally in asset servicing or investment management Demonstrated experience with project management and/or change management Excellent communication and presentation skills Tech-savvy with ability to easily learn new technologies Self-starter mindset with high motivation and initiative Ability to work effectively with cross-functional teams and multiple stakeholders Demonstrated leadership potential with ability to influence without direct authority Nice-to-have: A CPA, CFA designation or MBA. Consulting background or Big 4 experience (Deloitte, PwC, EY, KPMG) Hands-on experience with Python, SQL, APIs, workflow automation or low-code development platforms. Experience applying generative AI to business processes, including evaluating output quality, limitations and appropriate human review. Experience with AI or emerging technology implementation Knowledge of fund administration systems and processes Project management certification (PMP) Change management certification Background in regulatory compliance or risk management within financial services Experience collaborating with data science or technology teams What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/manager-business-management-optimization-at-rbc-aabaa8

Source: https://jobsbylevel.com/jobs/manager-business-management-optimization-at-rbc-aabaa8

## Cite this page

Level. https://jobsbylevel.com/jobs/manager-business-management-optimization-at-rbc-aabaa8.

Get job alerts: https://jobsbylevel.com/newsletter