# Manager Customer Connectivity at ASML

ASML is hiring a Manager Customer Connectivity. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/552a6b51-a9ca-4f85-9dfd-90a58154fe5e?utm_medium=ai-agent).

AI Level 1, AI centrality 34 out of 100. Veldhoven, Netherlands.

## Details

- Company: [ASML](https://jobsbylevel.com/companies/asml)
- AI level: AI Level 1 (score 34 out of 100)
- Location: Veldhoven, Netherlands
- Posted: October 15, 2026
- Apply: https://jobsbylevel.com/go/552a6b51-a9ca-4f85-9dfd-90a58154fe5e?utm_medium=ai-agent

## Description

Introduction to the job We are looking for an experienced delivery manager that will be responsible for delivering global connectivity solutions, connecting ASML with our customer’s Fabs. In this context, connectivity means much more than the network layer. It also includes an industry specific layer of application services on top of the network. These services are used by our Development & Engineering, Customer Service and Manufacturing colleagues across the globe. Next to delivering the services, you will also be responsible for the teams and suppliers that deliver these services. You will be part of the department Management Team. Do you think you’re the right candidate for this job? In that case we’re looking for you! Role and responsibilities You provide end-to-end services that enable ASML to install, support and improve our products at our customer’s facilities from our global offices. Good examples are Remote Tool Operation and Scheduled File Transfers. Next to a large running operation there are several big projects running in this context. You will be delivering critical services in a demanding global industry, making this a challenging role. As a delivery manager , you are responsible for: Managing demand (incl. short-, mid- and long-term roadmaps) Managing suppliers that are providing the key platforms and suppliers that are providing the support teams. Managing service delivery and global deployment (incl. the triple constraints: time, budget, quality) Managing stakeholders (end-user management, internal IT departments that your services depend on, etc). As a people manager , you are responsible for managing the individuals in your scope. As a MT member , you are responsible for: Financial management (within your scope: annual budget, actuals, etc.) Supporting and improving the department as a whole Education and experience Help us tackle the technical challenges we face, you’ll need experience working on hightech products and with complex processes. As Manager Customer Connectivity, you’ll need: At least a MSc degree in Computer Science, Informatics, or equivalent experience At least 8 years experience with building/ managing IT delivery teams At least 5 years experience as a leader in a multi-team environment At least 3 years experience with working with large IT suppliers & off-shoring Preferably a technical background or a strong interest in technology Experience in managing internationally distributed teams Experience in an equivalent environment (size, complexity, industry, domain) is a strong plus Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills: Highly-motivated, with a strong work ethic and able to work effectively under minimal supervision. Analytic mindset, able to quickly assess issues and their root causes. Strategic and creative thinking, solving today’s problems while keeping in mind a long-term plan. Agile leadership, good coaching, influencing and interpersonal skills. Strong communicator, good at listening. Has diplomatic skills. Ability to build strong, trusting relationships with customers, suppliers and internal stakeholders. Excellent English communication and presentation skills. Command of the Dutch language is a plus. Other information In the IT R&D BL Apps and Product IT department we provide a very diverse set of IT services to both D&E and CS. Services include managed operations for VCP, components for EPS, Customer Connectivity (FC218, this role is the FCO), software distribution (Raptor, Patchmail), custom development of tools for

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/manager-customer-connectivity-at-asml-ecd25c

Source: https://jobsbylevel.com/jobs/manager-customer-connectivity-at-asml-ecd25c

## Cite this page

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