# Manager, Digi-Flex FireTV, Digi-Flex FireTV at Amazon

Amazon is hiring a Manager, Digi-Flex FireTV, Digi-Flex FireTV in Chennai, United States. Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/48bb623d-1da3-49b5-b9f3-850c0e85315a?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. IN, TN, Chennai.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 0 out of 100)
- Location: IN, TN, Chennai
- Posted: August 10, 2026
- Apply: https://jobsbylevel.com/go/48bb623d-1da3-49b5-b9f3-850c0e85315a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=manager-digi-flex-firetv-digi-flex-firetv-at-amazon-f1a44b

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/manager-digi-flex-firetv-digi-flex-firetv-at-amazon-f1a44b

## Description

This position sits within the Digi-Flex organization, supporting Fire TV's global catalog content operations. The successful candidate will lead and manage a team of ~15 associates responsible for end-to-end provider onboarding, catalog integration testing, and content/app quality assurance — all aimed at delivering a best-in-class experience for Amazon Fire TV customers worldwide. Key job responsibilities • Manage stakeholder communication across different sites on operational milestones, process changes, escalations, etc. • Own program specific goals around SLA, quality, productivity, and ensure effective resource utilization to maximize team efficiency. • Ensure business processes are well documented and continuously updated. • Responsible for identifying customer impacting issues, coming up with solutions and implementing them. • Work with product and technical teams to build and improve operational tools and processes. • Define, measure and present operating metrics to ops leaders and business partners, along with driving continuous improvements to meet operational targets and OPEX goals. • Provide input for transition planning and potential program expansions. • Manages people performance and support career progression. • Participate in hiring and mentoring to create leadership talent pipeline. About the team Digi-Flex primarily focuses on providing highest quality content experience for digital programs across the globe. We believe high-quality content and service will help us earn the trust and loyalty of customers. Fire TV is one of the world's most popular streaming platforms — reaching hundreds of millions of customers across 50+ countries, partnering with 250+ content providers, and redefining how people discover and enjoy entertainment. Built at the intersection of devices, AI, and content, Fire TV operates with a Day 1 mentality to deliver innovative experiences — from voice-first discovery to smart home integration — in millions of living rooms worldwide. Basic qualifications - Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines - Experience analyzing metrics to drive business improvements - Experience identifying and solving complex problems through data analysis - Experience leading process improvements - Graduate with 6+ years of experience in operations /program management, of which a minimum 2+ years in managing people. - Strong written and verbal communication, and be able to influence business and tech partners - supported by the right set of information. - Experience owning and building processes with very limited guidance. Preferred qualifications - Experience in process improvement/quality control tools and methods - Experience in managing process and operational escalations effectively. - Familiarity with automation/AI tools to improve operational efficiency. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Source: https://jobsbylevel.com/jobs/manager-digi-flex-firetv-digi-flex-firetv-at-amazon-f1a44b

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