# Manager - Fiduciary at Marsh McLennan

Marsh McLennan is hiring a Manager - Fiduciary in Mumbai, India. Level rates it Little AI ●○○○; you can [apply on Marsh McLennan](https://jobsbylevel.com/go/bf9fc45d-2224-41af-bb80-78749f2a842a?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Mumbai - Hiranandani.

## Details

- Company: [Marsh McLennan](https://jobsbylevel.com/companies/marsh-mclennan)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Mumbai - Hiranandani
- Posted: November 9, 2026
- Apply: https://jobsbylevel.com/go/bf9fc45d-2224-41af-bb80-78749f2a842a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=manager-fiduciary-at-marsh-mclennan-46d3c5

## Description

Company: Guy Carpenter Description: We are seeking a talented individual to join our Fiduciary team, part of our reinsurance and capital business at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Manager – Fiduciary We’re seeking a Manager – Fiduciary who will have an opportunity to understand end to end lifecycle of Re-insurance Broking. A place to enhance your knowledge and leadership skills. Immense opportunity to lead Change Management initiatives as teams are undergoing system/process migration. Within the first 30 days, we expect you to gain in-depth knowledge of the service you would oversee & understand the role requirements. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to technically lead the team and be a single point of contact for all technical escalations, process improvements. Lead discussions and build relationships with Clients / Re-insurers / Business units as well as Placing brokers. We will count on you to: Core Accountabilities: Processes cash receipts and disbursement of fiduciary funds and reconciliations responding to resulting queries. Supports personal cash processing and fiduciary targets, including the use of Key Performance Indicators (KPIs) to facilitate reporting from the CSS Dashboard and other system tools. Leverages in-depth knowledge of fiduciary systems, processes, policies, and procedures in day-to-day work. Prepares, records and reports customer billing transactions emanating from broker ledger. Responds to requests from various stakeholders, and appropriately escalates issues. Develops strong client/market relationships providing value added service. Maintains technical reinsurance knowledge and skills to effectively manage and service assigned client and/or market portfolio. Works with cross-functional teams (e.g., Compliance, Finance, etc.) to resolve sensitive client issues. Process Management: Have a sound end to end understanding of the business process Delivery as per company standards and continuous rigor on improving business performance Review operational and quality failures, conduct root cause analysis & monitor plan to ensure success Manage migrations seamlessly – This includes system and/or work transfers by proactively identifying roadblocks, provide solutions and perfect execution Risk & Compliance: Ensure Compliance adherence to internal and external regulators guidelines Be actively involved in managing FMEA, Risk Register and all compliance related matters as per the defined timelines People Management: Manage capacity planning and forecasting Ensure leave policy as per business demands Adherence to the Engagement rhythm - Conduct monthly performance reviews and appraisals within agreed timelines Succession Planning - Identify and develop individuals for next level with IDP and support bottom quartile colleagues with Performance Improvement Plan Ensure attrition is managed as per the company standards. Strong Early Warning system (EWS) management to identify early and accurate detection Develop effective relationships with the stakeholders (internal and external) and participate and contribute in meetings Embed a continuous improvement culture by motivating & influencing teams to drive process improvement Participate in central projects and deliver as per the agreed objectives Financial & Operational Performance: Ensure unmatched cashes, Receivables, Income exposure is well within acceptable limits and exposure over 4 months are all known and escalated to Regional Leaders. Drive discussion and escalation to ensure response from Clients, Re-insurers, Third Party, etc. to ensure we meet our Fiduciary responsibility in a regular and timely manner. Manage SLAs on Accuracy, productivity and TAT per agreed standards with internal/external stakeholders to ensure the smooth and efficient deliveries Responsible for

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/manager-fiduciary-at-marsh-mclennan-46d3c5

Source: https://jobsbylevel.com/jobs/manager-fiduciary-at-marsh-mclennan-46d3c5

## Cite this page

Level. https://jobsbylevel.com/jobs/manager-fiduciary-at-marsh-mclennan-46d3c5.

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