# Manager, Financial Services, Digital Banking Operations, Consulting at PwC

PwC is hiring a Manager, Financial Services, Digital Banking Operations, Consulting in Toronto, Canada. It pays $116k-$166k a year and Level rates it Little AI ●○○○; you can [apply on PwC](https://jobsbylevel.com/go/867bd66c-de64-4c2e-bad9-734d9c56477f?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Toronto.

## Details

- Company: [PwC](https://jobsbylevel.com/companies/pwc)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Toronto
- Salary: $116k-$166k
- Posted: November 6, 2026
- Apply: https://jobsbylevel.com/go/867bd66c-de64-4c2e-bad9-734d9c56477f?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=manager-financial-services-digital-banking-operations-consulting-at-pwc-81f51f

## Description

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Strategy Management Level Manager Job Description & Summary At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. The Opportunity As an Operations Consulting - Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to: Lead the delivery of complex client projects and engagements from project scoping through conclusion, taking accountability for quality, timelines, budgets, and client expectations. Apply structured problem-solving and root-cause analysis to complex business, operational, technology, and risk challenges. Lead the design and implementation of risk-and-control frameworks, including first-line-of-defence processes and controls. Build and manage trusted relationships with senior clients and stakeholders, while working effectively across multidisciplinary teams. Manage multiple timelines and projects within budget while providing people leadership, coaching, and development to team members and driving overall team performance. Understand our clients' businesses and strategies through data collection, interviews, and formulating and testing hypotheses. Convert complex data into meaningful insights with qualitative and/or quantitative evidence. Communicate complex information effectively in written and verbal formats. Embrace change and opportunities to be exposed to different situations, environments, and perspectives. Upskill for a digital world and technology trends and stay informed of emerging technologies. Uphold the firm's code of ethics and business conduct. What You'll Bring Your skills, knowledge, and experiences are what set you apart. Here's what we look for: Demonstrated Manager-level experience in management consulting or a comparable client-facing leadership role, with strong knowledge of operations in Financial Services, particularly banking, insurance, and/or pension funds. Banking experience may include knowledge of middle/back-office functions across retail banking, commercial banking, investment banking, or wealth management. General understanding of risk terminology, first-line-of-defense responsibilities, enterprise risk management, and risk-and-control frameworks. Demonstrated consulting experience leading business transformation, process improvement, operational excellence, or risk-and-controls initiatives in Financial Services. Working knowledge of the software development life cycle (SDLC), Agile delivery methodologies, and collaboration or delivery tools such as Jira and Microsoft tools. Strong structured problem-solving skills, including the ability to identify root causes, develop practical recommendations, and communicate complex information clearly. Strong relationship-building skills and an interest in technology-enabled transformation, including AI and large platform or ERP migrations. Demonstrated expertise in operational excellence, process optimization, RPA, and AI/GenAI as they relate to enhancing the efficiency of operations within Financial Services. Ability to act as a trusted advisor to senior client stakeholders, building and maintaining strong relationships. Proven track record leading complex transformational and/or

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/manager-financial-services-digital-banking-operations-consulting-at-pwc-81f51f

Source: https://jobsbylevel.com/jobs/manager-financial-services-digital-banking-operations-consulting-at-pwc-81f51f

## Cite this page

Level. https://jobsbylevel.com/jobs/manager-financial-services-digital-banking-operations-consulting-at-pwc-81f51f.

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