# Manager IT – Anti-Fraud Voix & Operations at Orange

Orange is hiring a Manager IT – Anti-Fraud Voix & Operations. Level rates it Little AI ●○○○; you can [apply on Orange](https://jobsbylevel.com/go/dd96e461-90d9-418d-8210-e89b04276351?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. SALA EL JADIDA,MOROCCO.

## Details

- Company: [Orange](https://jobsbylevel.com/companies/orange)
- AI level: AI Level 1 (score 38 out of 100)
- Location: SALA EL JADIDA,MOROCCO
- Posted: October 20, 2026
- Apply: https://jobsbylevel.com/go/dd96e461-90d9-418d-8210-e89b04276351?utm_medium=ai-agent

## Description

Publication date : Sep 16, 2026, 12:00AM Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities. Mission To ensure the operational leadership of voice fraud prevention activities by managing a dedicated team and coordinating cross-functional efforts. The role aims to maintain financial risk control, optimize detection processes, deliver accurate reporting, and lead digital transformation initiatives that secure and improve the telecommunication services offered to clients. Main activities Lead and actively contribute to combating voice fraud using information system tools by evaluating client risks, detecting and qualifying fraud cases, analyzing alerts from various dashboards and supervision systems, and escalating critical and complex cases. Support teams in managing sensitive fraud cases and collaborate with related departments for recovery processes. Facilitate information sharing on detections, analyses, and best practices while producing necessary operational reports including dashboards, activity summaries, performance indicators, and executive summaries. Act as the primary point of contact for Operations teams in Morocco, participating in collective activities, coordinating local and international teams, supporting operational or sensitive case handling, and ensuring transparent communication on risks, incidents, and action plans. Identify tool limitations or incidents, communicate issues to support teams, propose improvements to detection tools, dashboards, queries, and processes, and contribute to analysis industrialization and method optimization. Document operational practices and contribute to knowledge capitalization. Manage and animate a committed operational team focused on client orientation and performance, fostering initiative, autonomy, and development of individual talents. Promote collective intelligence, engagement around shared objectives, and continuous skill enhancement including onboarding of new analysts. Implement feedback loops, experience sharing, and continuous improvement dynamics. Contribute to priority setting aligned with the global strategy and ensure requisite conditions for operational priority implementation. Drive transformative and structural changes within the scope of activity to enhance operational effectiveness. Dimensions People Management: Lead and animate an operational collective focused on customer orientation and performance by fostering initiative and autonomy among team members. Develop individual and collective skills through feedback, mentoring, and structured improvement initiatives. Encourage knowledge sharing and collective problem solving to build a cooperative and engaged team environment. Support the integration and professional development of new analysts to ensure consistent team capability. Align team priorities with overall organizational strategy and promote conditions enabling effective execution. Lead structural and transformative initiatives within the operational scope to enhance team performance and adaptability. Financial: Oversee resource allocation ensuring balanced workload and effective capacity utilization within the team. Manage the team’s operational budget and ensure alignment with organizational financial objectives. Monitor charges versus resources to optimize cost-efficiency and operational sustainability. Implement financial controls supporting risk management and accountability throughout fraud prevention activities. Other: Serve as a

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/manager-it-anti-fraud-voix-operations-at-orange-313143

Source: https://jobsbylevel.com/jobs/manager-it-anti-fraud-voix-operations-at-orange-313143

## Cite this page

Level. https://jobsbylevel.com/jobs/manager-it-anti-fraud-voix-operations-at-orange-313143.

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