# Manager - IT Quality & Assurance Testing at Marsh McLennan

Marsh McLennan is hiring a Manager - IT Quality & Assurance Testing in Gurugram, India. Level rates it Builds AI ●●●●; you can [apply on Marsh McLennan](https://jobsbylevel.com/go/2b93e999-6ef2-47e0-b05c-6d23092d3620?utm_medium=ai-agent).

AI Level 4, AI centrality 85 out of 100. Remote (Gurugram - DLF Building).

## Details

- Company: [Marsh McLennan](https://jobsbylevel.com/companies/marsh-mclennan)
- AI level: AI Level 4 (score 85 out of 100)
- Location: Remote (Gurugram - DLF Building)
- Posted: November 4, 2026
- Apply: https://jobsbylevel.com/go/2b93e999-6ef2-47e0-b05c-6d23092d3620?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=manager-it-quality-assurance-testing-at-marsh-mclennan-45c5b5

## Prepare for this job

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## Description

Company: Marsh Description: We are seeking a talented individual to join our Tech Team at Marsh. This role will be based in Gurugram.This is a hybrid role that has a requirement of working at least three days a week in the office.This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office Manager – Quality / AI Assurance We will count on you to: A visionary forward thinker who views Quality holistically and can drive a Quality Engineering mindset across traditional software and AI-powered applications. Understanding industry trends, tools and practices and implementing the right approaches to deliver high-quality, scalable and reliable software. 10+ years' experience in Software Testing / Quality Engineering with experience in managing end-to-end project delivery. Proven experience leading QA teams across Manual, Automation and AI/LLM testing . Strong understanding of STLC, SDLC, Agile, test strategy, test planning, risk management, defect management and quality metrics . Experience defining testing strategies for Web/UI, API, Database, AI/LLM, RAG and AI-powered applications . Strong automation experience using Python, JavaScript/TypeScript, Java, Playwright, Selenium and WebdriverIO (WDIO) . Good understanding of API testing, SQL, relational databases and data validation . Understanding of RAG architecture, embeddings, vector databases, semantic search, retrieval and reranking . Experience with Generative AI, LLM evaluation, prompt engineering, AI agents and AI safety testing . Experience with AI/LLM testing and evaluation frameworks such as PromptFoo, Ragas, DeepEval, LangSmith and PyRIT , or similar tools. Strong understanding of AI quality and security risks including prompt injection, jailbreaks, hallucination, data leakage, guardrails and responsible AI . Experience with modern DevOps and test automation practices, including Git, GitHub, GitHub Actions and CI/CD pipeline integration . Strong communication, stakeholder management, analytical and people leadership skills. What you need to have: Input into planning and subsequent resource planning – including skills profiling and identifying training requirements for team members. Define and drive the Quality Engineering, Automation and AI Testing strategy across projects. Lead testing across UI, API, Database, Automation and AI/LLM applications . Establish AI testing and evaluation practices covering accuracy, relevance, faithfulness, groundedness, hallucination, safety and security . Drive testing of RAG applications, vector databases, retrieval pipelines, prompts and AI agent workflows . Evaluate and adopt appropriate AI testing, evaluation, observability and security tools based on project requirements. Lead automation initiatives using Playwright, WebdriverIO, JavaScript/TypeScript and Java , integrated with CI/CD and GitHub Actions . Establish scalable and maintainable automation frameworks, reusable utilities and test assets. Define and monitor test coverage, automation coverage, AI evaluation metrics, defect leakage and release quality . Drive shift-left testing, continuous testing, risk-based testing and quality engineering practices. Ensure effective root cause analysis, defect prevention and continuous quality improvement . Mentor and develop QA engineers across manual testing, automation and AI testing . Work closely with Product, Engineering, AI/ML, Data Science, Security and Business teams. Manage team performance, delivery risks, conflicts and stakeholder expectations. Ensure consistent testing standards, processes and quality practices across teams. What makes you stand out: Minimum 12 months experience as Senior Principal Engineer Should have at least “On-Track” or equivalent rating in last appraisal. Should not be under any Performance Counselling Plan or have any official disciplinary action within the last 3 month Strong understanding of Quality Engineering, Manual Testing,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/manager-it-quality-assurance-testing-at-marsh-mclennan-45c5b5

Source: https://jobsbylevel.com/jobs/manager-it-quality-assurance-testing-at-marsh-mclennan-45c5b5

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