# Manager, Product Innovation- Insurance Benefits, NAM Cardholder Services at Mastercard

Mastercard is hiring a Manager, Product Innovation- Insurance Benefits, NAM Cardholder Services in New York, United States. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/af2ea88f-9b13-486a-acdf-ee9967a9f157?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Purchase, New York.

## Details

- Company: [Mastercard](https://jobsbylevel.com/companies/mastercard)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Purchase, New York
- Posted: October 15, 2026
- Apply: https://jobsbylevel.com/go/af2ea88f-9b13-486a-acdf-ee9967a9f157?utm_medium=ai-agent

## Description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Innovation- Insurance Benefits, NAM Cardholder Services Position Overview The Manager, Product Innovation is responsible for identifying, developing, and advancing innovative strategies that differentiate our cardholder insurance benefits and drive business growth. This role will monitor industry trends, evaluate emerging opportunities, and help shape the future of our insurance product portfolio by translating insights into actionable product concepts, enhancements, and go-to-market recommendations. Additionally, this role will learn and support the product operations of our insurance benefits offering, including financial forecasting, reporting, and supporting Sales and Program Management with growing the business. This position sits within the NAM Cardholder Services team, which is responsible for developing, bringing to market, and managing benefits available to our cardholders that enhance our core product value proposition, drive revenue, and differentiate from competitors in order to win core business. Key Responsibilities Identify and develop innovative product concepts, features, and value propositions that differentiate our insurance offerings in the marketplace. Monitor insurance, fintech, payments, travel, and consumer benefit trends to uncover opportunities for growth and competitive advantage. Conduct market research, competitive analysis, and customer insight activities to understand evolving cardholder needs. Partner with product, operations, sales, account management, legal, and insurance partners to evaluate and advance new ideas. Build business cases and strategic recommendations for new products, enhancements, and service innovations. Assess emerging technologies, digital experiences, and service models that can improve customer value and engagement. Support the development and execution of pilots, proof-of-concepts, and new product launches. Develop a deep understanding of Mastercard's insurance benefits business by partnering closely with the Director, Insurance Benefits and cross-functional teams to learn how products are structured, managed, serviced, and delivered across the customer lifecycle. Build expertise in the operational, economic, and customer experience drivers of insurance benefits, including claims processes, benefit administration, insurer relationships, customer engagement, and program performance, to identify opportunities for innovation and optimization. Lead the development of the long-term innovation strategy and roadmap for our insurance products, including consumer-pay solutions, enhancements to our existing product platform, new service capabilities, and emerging opportunities that drive differentiation, scale, and revenue growth. Analyze insurance product performance and market dynamics to identify opportunities for expansion and optimization. Champion a culture of innovation by bringing forward new thinking and challenging conventional approaches. Qualifications Bachelor's degree in Business, Marketing, Finance, Insurance, or a related field. 5+ years of experience in product management, product development, strategy, innovation, consulting, insurance, financial services, or related disciplines. Demonstrated ability to evaluate market opportunities and translate insights into business recommendations. Strong analytical, problem-solving, and strategic thinking skills. Excellent communication and presentation skills, with the ability to influence

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/manager-product-innovation-insurance-benefits-nam-cardholder-services-at-mastercard-d5dba4

Source: https://jobsbylevel.com/jobs/manager-product-innovation-insurance-benefits-nam-cardholder-services-at-mastercard-d5dba4

## Cite this page

Level. https://jobsbylevel.com/jobs/manager-product-innovation-insurance-benefits-nam-cardholder-services-at-mastercard-d5dba4.

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