# Manager, Product Management; Identity Journey Intelligence Lead at Capital One

Capital One is hiring a Manager, Product Management; Identity Journey Intelligence Lead. Level rates it Little AI ●○○○; you can [apply on Capital One](https://jobsbylevel.com/go/94bed61a-6457-4858-857b-94cfb05125a4?utm_medium=ai-agent).

AI Level 1, AI centrality 11 out of 100. McLean, VA.

## Details

- Company: [Capital One](https://jobsbylevel.com/companies/capital-one)
- AI level: AI Level 1 (score 11 out of 100)
- Location: McLean, VA
- Posted: October 26, 2026
- Apply: https://jobsbylevel.com/go/94bed61a-6457-4858-857b-94cfb05125a4?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=manager-product-management-identity-journey-intelligence-lead-at-capital-one-6e9d77

## Description

Manager, Product Management; Identity Journey Intelligence Lead Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. The Identity Journey Intelligence team builds the data assets, data features, and data products that let Capital One understand customers across their full journey — not just a single session — to reduce fraud and friction at the same time. This is a product IC role within Customer Identity, partnering directly with engineering, business analysts, data analysts and LOB teams to define the strategy and drive the execution for identity features and data products. This role is designed to help establish and scale the vision for how Capital One enriches, and distributes identity and device data enterprise-wide, and to build a culture of journey-level, data-driven decisioning across the company. Lead the strategy and execution for Journey Intelligence data features & Customer Authentication Data Product Partner with business analysts, data analysts and engineering to prioritize and scale the feature catalog that powers risk and authentication decisioning Drive adoption of identity data features and data products (e.g., device and authentication data products) across LOBs Identify and assess new use cases where journey-level data and features can reduce fraud and customer friction simultaneously Provide thought leadership on emerging approaches to identity data and journey-level decisioning, keeping Capital One at the forefront of fraud and CX innovation Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and at least 3 years of Product Management experience Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates

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Source: https://jobsbylevel.com/jobs/manager-product-management-identity-journey-intelligence-lead-at-capital-one-6e9d77

## Cite this page

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