# Manager, Productivity and Efficiency at RBC

RBC is hiring a Manager, Productivity and Efficiency in Toronto, Canada. Level rates it Little AI ●○○○; you can [apply on RBC](https://jobsbylevel.com/go/c07a58c0-259e-47b0-ba5b-4155c2714f28?utm_medium=ai-agent).

AI Level 1, AI centrality 33 out of 100. TORONTO, Ontario, Canada.

## Details

- Company: [RBC](https://jobsbylevel.com/companies/rbc)
- AI level: AI Level 1 (score 33 out of 100)
- Location: TORONTO, Ontario, Canada
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/c07a58c0-259e-47b0-ba5b-4155c2714f28?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=manager-productivity-and-efficiency-at-rbc-1d18cb

## Description

Job Description What is the opportunity? The Manager, Productivity and Efficiency supports the COO group within Technology and Operations, with a primary focus on transformation and operations of productivity and efficiency measurement. The Productivity & Efficiency function is a core pillar of the COO group, driving forward strategic initiatives across process automation, digital workplace collaboration, data analytics, and workforce optimization. This role owns the operational infrastructure that enables the team to execute effectively, providing visibility into delivery status, managing critical data and systems interfaces, and ensuring accountability across all team commitments and targets. The position is responsible for organizing team operations, coordinating with cross-functional partners, and supporting execution excellence across the Productivity & Efficiency portfolio - with particular emphasis on measuring and scaling productivity methodologies, including the impact and ROI of AI-enabled initiatives. What will you do? Delivery Tracking & Accountability Track and monitor all COO deliverables, projects, and commitments against timelines and quality standards Maintain clarity on priorities, deadlines, and dependencies across the team Consolidate and report on delivery status; flag delays, risks, or blockers immediately Support team members in meeting commitments through tracking, coordination, and follow-up Productivity & Efficiency Measurement Support measurement methodology development and governance for productivity initiatives, including AI-enabled solutions Define key performance indicators (KPIs) and measurement frameworks to quantify productivity gains and efficiency improvements Partner with stakeholders to establish baseline metrics and track ongoing performance of new tools, processes, and AI implementations Support ROI analysis and benefit realization reporting to demonstrate value delivery and justify continued investment Data Coordination & Systems Interface Serve as the primary liaison between the COO team and the data team Define and communicate COO team data requirements (sources, frequency, format, quality standards) Monitor data delivery timelines and quality; escalate delays or issues to data team leadership Troubleshoot integration breaks and coordinate resolution with the data team Maintain documentation of data dependencies and refresh cycles for team reference Escalate systemic data issues when solutions require investment or reprioritization Performance Reporting & Visibility Create dashboards and reports that show whether the team and initiatives are on track Monitor key metrics (productivity targets, project timelines, benefit realization, risk remediation status) Compile weekly/monthly performance summaries for leadership review Support data analysis for performance insight and decision-making Process Management & Continuity Document standard operating procedures for all recurring COO processes Maintain stakeholder lists, contact protocols, and communication preferences Create checklists and runbooks for complex or cyclical activities Identify opportunities to automate or simplify repetitive administrative work Ensure operational continuity through documentation and cross-training Team Operations & Administrative Support Organize and maintain master calendars, meeting schedules, and stakeholder communication cadences Manage administrative functions: scheduling, correspondence, document preparation, expense tracking Coordinate handoffs and dependencies between team members Provide backup support during team absences to maintain continuity What you need to succeed? Must-Haves: 2+ years of professional experience in one or more of the following areas: finance, accounting, reporting, transformation, or operations Demonstrated experience with performance measurement, KPI development, or business metrics reporting Strong organizational and time management skills Ability to translate team needs

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/manager-productivity-and-efficiency-at-rbc-1d18cb

Source: https://jobsbylevel.com/jobs/manager-productivity-and-efficiency-at-rbc-1d18cb

## Cite this page

Level. https://jobsbylevel.com/jobs/manager-productivity-and-efficiency-at-rbc-1d18cb.

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