# Manager Real Time Operations at Auckland Council

Auckland Council is hiring a Manager Real Time Operations. It pays $150k-$170k a year and Level rates it Little AI ●○○○; you can [apply on Auckland Council](https://jobsbylevel.com/go/30c216c8-c4d9-4353-85c1-e9a5d300669a?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. NZ, 1010.

## Details

- Company: [Auckland Council](https://jobsbylevel.com/companies/auckland-council)
- AI level: AI Level 1 (score 37 out of 100)
- Location: NZ, 1010
- Salary: $150k-$170k
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/30c216c8-c4d9-4353-85c1-e9a5d300669a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=manager-real-time-operations-at-auckland-council-7d8624

## Description

Lead a large, high-performing team at the centre of real-time transport operations Make a visible difference to how transport networks perform every day Shape the current state and future of real-time operations across the upper North Island He angitūtanga: The opportunity Auckland Council has an exciting fixed-term opportunity for an experienced operational leader to join the Auckland Transport Operations Centre (ATOC) as Manager, Real Time Operations. In this senior leadership role, you will lead ATOC’s Real Time Operations team, providing clear direction and leadership for the real-time management of the Upper North Island transport network. You will lead a high-performing operational team that anticipates and responds to changing network conditions, manages disruption, optimises the network, and keeps people and goods moving safely and efficiently. You will lead a large operational function with six direct reports and approximately 50 indirect reports, working across Auckland and with regional partners in Northland, Waikato and the Bay of Plenty. The role brings together operational leadership, incident and disruption management, technology, stakeholder partnerships and continuous improvement. Your initial focus will be on understanding the Real Time Operations function and wider ATOC business, building strong relationships, providing clear leadership to the team, and building on a strong, cohesive and effective Real Time Operations leadership group. You could expect to: Lead real-time transport operations and network optimisation across a complex 24/7 environment Provide strategic leadership, workforce planning, performance management and capability development for the Operations team Lead and coordinate responses to incidents, emergencies and major disruptions, including participating in Incident Management Teams when required Ensure customers and partners receive timely, accurate and relevant information during planned and unplanned network events Build effective relationships with Auckland Council, NZ Transport Agency Waka Kotahi, Auckland Transport, emergency services, contractors and regional stakeholders Drive operational excellence and continuous improvement through technology, data and process enhancements Lead transformation and change initiatives that improve service delivery, customer outcomes and organisational performance Contribute to the strategic direction, operational performance and culture of ATOC as a member of its Senior Leadership Team Support the incorporation of Māori outcomes and perspectives into operational decision-making and service delivery He kōrero mōu: About you You will be an experienced and credible operational leader who is comfortable leading a large team in a complex, time-critical environment. You understand transport or network operations and can make sound decisions under pressure while keeping customers, safety and network performance at the centre of your approach. You will bring strong stakeholder management skills and the ability to build trusted relationships across multiple organisations. You will be equally comfortable providing strategic direction, supporting leaders and teams, coordinating incident responses and driving practical improvements to systems and ways of working. We will be looking for: A strong operational leadership background, ideally within transport, traffic, network management or another complex 24/7 control-room environment A good understanding of transport networks and real-time operational decision-making Demonstrated experience leading and developing large operational teams and people leaders Experience managing incidents, emergencies, crises or significant service disruptions Strong stakeholder engagement, relationship management and influencing skills Strategic thinking with the ability to translate organisational priorities into operational outcomes Strong analytical, planning and decision-making capability The ability to remain organised,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/manager-real-time-operations-at-auckland-council-7d8624

Source: https://jobsbylevel.com/jobs/manager-real-time-operations-at-auckland-council-7d8624

## Cite this page

Level. https://jobsbylevel.com/jobs/manager-real-time-operations-at-auckland-council-7d8624.

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