# Medical Support Associate, Manila (Registered Nurse) at Eucalyptus

Eucalyptus is hiring a Medical Support Associate, Manila (Registered Nurse) (Philippines). Level rates it Little AI ●○○○; you can [apply on Eucalyptus](https://jobsbylevel.com/go/e6a626da-c95c-4497-9e25-88291d3c9612?utm_medium=ai-agent).

AI Level 1, AI centrality 39 out of 100. Manila, Manila, Philippines.

## Details

- Company: [Eucalyptus](https://jobsbylevel.com/companies/eucalyptus)
- AI level: AI Level 1 (score 39 out of 100)
- Location: Manila, Manila, Philippines
- Posted: July 26, 2026
- Apply: https://jobsbylevel.com/go/e6a626da-c95c-4497-9e25-88291d3c9612?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=medical-support-associate-manila-registered-nurse-at-eucalyptus-480a68

## Description

We're the world's leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada. We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support. You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions. We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries. We're looking for people who appreciate and are excited by the enormity and uniqueness of this challenge, and want to work in the most ambitious, smart, fast moving and positive sum environment of their lives to transform how healthcare is delivered globally. We hope that's you. About the role (What you’ll be doing) Eucalyptus believes that providing multidisciplinary clinical support to patients throughout their treatment is critical to achieving our mission. We want to provide patients access to the right clinician at the right time to support their journey. The Medical Support Associate will play a vital role working alongside doctors, nurses and pharmacists to triage, assess and support patients through their treatment. This position is ideal for individuals who are passionate about healthcare, possess strong communication skills, and are dedicated to providing outstanding customer service. Your responsibilities may include: Provide medical support to patients with a range of conditions, primarily via email : Triage, assess, and support patients : Evaluate the severity of patients' medical side effects and enquiries, providing appropriate assistance and information and escalating where appropriate. Ensure timely and accurate responses : Respond to patients promptly, delivering accurate medical information and advice while adhering to safety and quality standards. Maintain patient safety : Take necessary precautions to ensure patient safety, especially when addressing medical concerns and side effects. Initiate communication-based on tracker information : Monitor patient progress through tracking data and reach out to patients as needed to provide support to increase treatment adherence Provide internal support for medical support initiatives that focus on access and success of patient treatment plans: Proactive Outreach to Patients: Engage in activities aimed at supporting patients' adherence to treatment plans through proactive communication. GP Letters: Prepare and manage communication with general practitioners to support patient care. Pharmacy Communications: Coordinate with pharmacies to ensure accurate and timely medication delivery and information exchange. 4-Month and 8-Month Reviews: Conduct regular reviews of patient progress and treatment plans to ensure continued adherence and effectiveness under the guidance from the Sydney medical team Share patient insights with the clinical services team and wider business : Share patient feedback : Feel empowered to share any feedback or insights from patients regarding their experiences with the service and any suggestions for improvement. About you (Who you are) Registered Nurse with 2+ years post-registration experience in the healthcare industry Excellent writing skills, with the ability to communicate clearly, concisely, and in a patient-friendly manner via email Comfortable working in a fast-paced environment, collaborating effectively with team members, and adept at handling frequent interruptions and adapting to changes in workload and schedule Task-oriented mindset with meticulous attention to detail, ensuring adherence to processes with precision Working hours and schedule: As part of supporting our

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/medical-support-associate-manila-registered-nurse-at-eucalyptus-480a68

Source: https://jobsbylevel.com/jobs/medical-support-associate-manila-registered-nurse-at-eucalyptus-480a68

## Cite this page

Level. https://jobsbylevel.com/jobs/medical-support-associate-manila-registered-nurse-at-eucalyptus-480a68.

Get job alerts: https://jobsbylevel.com/newsletter