# MXDR Engineer at NCC Group

NCC Group is hiring an MXDR Engineer in Madrid, Spain. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/20a0e521-1d8e-4425-81be-67b8c492c63f?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Madrid, Community of Madrid.

## Details

- Company: [NCC Group](https://jobsbylevel.com/companies/ncc-group)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Madrid, Community of Madrid
- Posted: October 19, 2026
- Apply: https://jobsbylevel.com/go/20a0e521-1d8e-4425-81be-67b8c492c63f?utm_medium=ai-agent

## Description

As an MXDR Engineer, you will implement, support, health monitor and maintain MXDR technologies across client environments. Deploying, configuring and maintaining MXDR solutions is a core responsibility of the role. You will work with customers, colleagues and stakeholders to understand defined technical requirements and deliver solutions in accordance with established architectures, standards, processes and procedures. You will provide technical support across the lifecycle of MXDR services, including troubleshooting service issues, maintaining platform health, supporting operational teams and contributing to service enhancements. You will work independently to meet defined objectives within an established framework, seeking guidance or escalating where issues are complex, non-standard or outside agreed authority. The role requires practical cybersecurity knowledge, professional communication skills and a commitment to continuous learning. Experience with SIEM and EDR technologies is important. The MXDR technology portfolio may include Microsoft Sentinel, Splunk, CrowdStrike, SentinelOne, Carbon Black and other relevant platforms. As this is a customer-facing role within a global organisation, you should be comfortable engaging with customers and colleagues in both digital and in-person environments. Proficiency in written and spoken English is required. Key Responsibilities Implement and configure MXDR solutions for customers in accordance with agreed designs, standards and implementation procedures. Provide ongoing technical support, health monitoring and maintenance for MXDR technologies across client environments. Diagnose and resolve difficult but conventional technical and service issues using established processes, documentation and available technical knowledge. Escalate complex, non-standard, high-impact or cross-functional issues to the appropriate senior engineer, technical lead or manager. Work independently within multidisciplinary project and service teams to meet defined objectives and contribute to agreed customer deliverables. Support the SOC, Service Delivery Management, Project Management and other Engineering teams by providing relevant technical information and assisting with the resolution of operational issues. Analyse technical information, logs, alerts, platform behaviour and other relevant data to support troubleshooting and service delivery. Maintain accurate technical documentation, implementation records, support information and operational handover materials. Contribute to the improvement of MXDR services by identifying opportunities for automation, process improvement, technical enhancement and knowledge sharing. Implement approved service improvements, automation and platform changes within established technical and change-management frameworks. Develop knowledge across relevant MXDR technologies and undertake training in additional technologies, systems and skills in support of business needs and continuous development. Participate in an out-of-hours (OOH) rota as required. The responsibilities outlined in this job description are not exhaustive. The role holder may be required to undertake other duties reasonably requested by management from time to time, commensurate with the level of the role. Skills, Knowledge and Expertise Practical knowledge of cybersecurity principles and MXDR service delivery. Experience with one or more SIEM, EDR or related security technologies. Experience implementing, configuring, supporting or maintaining technical solutions in customer or enterprise environments. Ability to troubleshoot technical issues, analyse relevant data and identify appropriate resolutions within established procedures and standards. Understanding of logging, security monitoring, endpoint security, integrations and supporting technical infrastructure. Ability to work independently against defined objectives while recognising when an issue requires escalation. Effective written and verbal

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/mxdr-engineer-at-ncc-group-3a15bd

Source: https://jobsbylevel.com/jobs/mxdr-engineer-at-ncc-group-3a15bd

## Cite this page

Level. https://jobsbylevel.com/jobs/mxdr-engineer-at-ncc-group-3a15bd.

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