# National Performance Director, Business Banking at Nationwide

Nationwide is hiring a National Performance Director, Business Banking. Level rates it Little AI ●○○○; you can [apply on Nationwide](https://jobsbylevel.com/go/cdd5e7a1-14e9-4747-9470-a2136142307c?utm_medium=ai-agent).

AI Level 1, AI centrality 35 out of 100. United Kingdom.

## Details

- Company: [Nationwide](https://jobsbylevel.com/companies/nationwide)
- AI level: AI Level 1 (score 35 out of 100)
- Location: United Kingdom
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/cdd5e7a1-14e9-4747-9470-a2136142307c?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=national-performance-director-business-banking-at-nationwide-5e813a

## Description

Following Nationwide’s acquisition of Virgin Money, we’re building an ambitious, relationship-led Business Bank with the scale, capability and expertise to support businesses across the UK. As we build and grow our Business Banking proposition, we’re looking for a National Performance Director to play a pivotal role in creating the performance, capability and oversight framework that will underpin our success. This is an opportunity to help shape a national banking business at a defining stage in its development, setting the standards, disciplines and capabilities that will enable our teams to deliver sustainable growth, strong customer outcomes and consistently high-quality lending. Reporting to the Director of Business Relationships, with a close working relationship with the Director of Large Corporate Lending, you’ll lead the national approach to performance, workforce capability, technical competence and first-line lending oversight across Business Banking. You’ll translate our growth strategy into clear performance expectations and practical plans, creating a consistent national framework while ensuring regional, segment and portfolio priorities remain visible and appropriately supported. Crucially, this isn’t simply a performance management role. You’ll bring together commercial performance, people capability, credit quality and risk insight, helping our leaders understand what is driving performance, where opportunities are emerging and where targeted intervention is needed. What you’ll be doing You’ll design and embed a national performance framework covering customer growth and retention, lending, deposits, fee income, portfolio quality, productivity, conduct and colleague capability. Working across Business Relationships and relevant Large Corporate Lending activities, you will: • Translate our Business Banking strategy into clear national and local performance plans, priorities and measures. • Build performance MI, forecasting and portfolio insight that enables better, faster and more forward-looking decision-making. • Lead workforce planning and help mobilise, recruit and deploy our growing relationship management and lending teams. • Create a robust technical competence and accreditation framework, ensuring colleagues have the commercial, credit and regulatory capability they need to succeed. • Establish a risk-based approach to coaching and first-line lending oversight, supporting consistently strong credit standards and customer outcomes. • Identify emerging performance, capability, conduct and lending-quality risks and ensure proportionate, sustainable action is taken. • Use data and root-cause analysis to distinguish individual capability issues from wider challenges in process, proposition, leadership or operating model. • Build strong performance disciplines and leadership rhythms across a geographically dispersed business. • Work in partnership with Credit, Risk, Controls, Product, Finance, People, Operations, Transformation and Digital as we continue to shape the Business Banking operating model. About you We’re looking for an established leader with significant experience in Business, Commercial or Corporate Banking, ideally within a large-scale, relationship-led or geographically dispersed environment. You’ll bring a strong understanding of how commercial banking businesses perform, as well as the relationship between growth, customer outcomes, colleague capability, credit quality and risk. You’re likely to have experience of: • Building performance frameworks that turn strategy into measurable commercial, customer, risk and people outcomes. • Leading performance across relationship management, lending or commercial banking teams. • Recruiting, mobilising and developing teams through significant growth or transformation. • Using data, MI and portfolio insight to identify opportunities, emerging risks and areas of underperformance. • Building technical competence, accreditation, coaching or quality

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/national-performance-director-business-banking-at-nationwide-5e813a

Source: https://jobsbylevel.com/jobs/national-performance-director-business-banking-at-nationwide-5e813a

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