# Ocean Import Agent at CMA CGM

CMA CGM is hiring an Ocean Import Agent. Level rates it Little AI ●○○○; you can [apply on CMA CGM](https://jobsbylevel.com/go/83bdea76-1ea0-48a7-b1b0-c8c96a992d9b?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Mississauga, CAN.

## Details

- Company: [CMA CGM](https://jobsbylevel.com/companies/cma-cgm)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Mississauga, CAN
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/83bdea76-1ea0-48a7-b1b0-c8c96a992d9b?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=ocean-import-agent-at-cma-cgm-bdaf6f

## Description

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness , Imagination , Exemplary and Excellence . With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment. At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. Your Role We are looking for an Ocean Import Agent who will be responsible for the day-to-day coordination of ocean Import operations, as well as providing client service/support while ensuring accuracy and efficiency in all aspects of the operational process. The ideal candidate will be able to work independently and as part of a team, with limited supervision. What You Will be Doing Handle FCL/LCL Ocean Import into CA. Arrange and planning of shipment delivery/pick-up with transportation companies, track and trace shipments to final destinations and ensuring the most appropriate method for shipping. Coordination with PORT / RAIL / ground carriers .Provide exceptional client service to build and maintain good business relationship with both client and carriers. Handle all incoming communications from origin stations , clients and other business partners in a timely and professional manner. Resolve any operational issues and customer complaints as they arise and implement measure to prevent their frequency and recurrence Audit supplier/vendor’s invoice and reconcile payments/remittances. Responsible for billing of shipments, ensure that all charges for services rendered are included, and the rates are billed according to quotation. Make continuous improvements on internal systems and procedures to leverage the service quality and process efficiency Effectively communicate with Carriers regarding rush request for priority discharge, rail-loading and any other special instructions. Timely update of all mandatory tracking events per global and customer SOPs Validate and maintenance of financial reserves Various other duties as may be required What We Are Looking For Minimum 5 to 7 year experience in Ocean and Air operations handling import shipments. Experience heavily in ocean imports is a plus. Good knowledge of North America geography, ports, rail service providers and logistics hubs. Sense of urgency is a MUST. Knowledge of CARGOWISE will be a asset. Experience coming from a very fast paced environment is a MUST. Experience coming from a high volume email a day environment and knowing how to prioritize is a MUST. Strong time management; able to prioritize tasks is a must. Critical thinking and problem solving is a must. Excellent knowledge of Incoterms, ocean & air freight operations, ocean & air carriers and routings/services. Prior experience handling big volume ocean import accounts is a plus. Ability to provide quality service for our customers by understanding their needs and requirements Strong communication skills, verbal and written Ability to remain calm in stressful situations, work under pressure and meet deadlines Good knowledge of Microsoft Office products,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/ocean-import-agent-at-cma-cgm-bdaf6f

Source: https://jobsbylevel.com/jobs/ocean-import-agent-at-cma-cgm-bdaf6f

## Cite this page

Level. https://jobsbylevel.com/jobs/ocean-import-agent-at-cma-cgm-bdaf6f.

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