# Operational Risk Coordinator at Aon

Aon is hiring an Operational Risk Coordinator. Level rates it Little AI ●○○○; you can [apply on Aon](https://jobsbylevel.com/go/3486023e-77b5-45cd-bd2e-97b2a594bc38?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Bromsgrove, United Kingdom.

## Details

- Company: [Aon](https://jobsbylevel.com/companies/aon)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Bromsgrove, United Kingdom
- Posted: November 9, 2026
- Apply: https://jobsbylevel.com/go/3486023e-77b5-45cd-bd2e-97b2a594bc38?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=operational-risk-coordinator-at-aon-be5fc3

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/operational-risk-coordinator-at-aon-be5fc3

## Description

Posting Description We’re hiring for an Operational Risk Coordinator to support our growing Risk team in Birmingham! To keep up with our growth in the UK and Ireland, we are recruiting for an Operational Risk Coordinator to join our Risk team. You will be responsible for supporting the operation of the business control framework by monitoring activities, maintaining governance records, producing management information, supervising operational and regulatory risks, supporting Consumer Duty oversight and ensuring that first-line controls are embedded across the business. The role acts as a key support function to the Financial Planning Business Operational Risk Manager and Employee Benefits Head of Risk, helping deliver a robust governance framework, effective risk management and positive customer outcomes. We’re looking for someone with: Experience within financial services, risk, governance, compliance or operational control environments Strong understanding of administrative controls, governance processes and risk management principles Excellent organisational skills and attention to detail Strong analytical and reporting capabilities Advanced Microsoft Office skills, particularly Excel Ability to prioritise multiple priorities whilst maintaining accuracy Strong communication skills and confidence engaging with collaborators at all levels Ability to maintain clear audit trails and regulatory records Experience within an FCA-regulated Financial Planning or Employee Benefits business is desirable Knowledge of requirements related to Consumer Duty is desirable Understanding of operational risk management and control frameworks is desirable Experience producing management information and governance reporting is desirable Knowledge of adviser competence, client vulnerability and advice suitability oversight is desirable Experience using Intelligent Office or similar CRM systems is desirable Using these skills, you’ll be: Maintaining operational risk registers, control inventories and associated action plans Recording, monitoring and reporting operational incidents, breaches, complaints, near misses and conduct issues Supporting risk assessments and control reviews across Financial Planning and Employee Benefits operations Supervising remediation activities and ensure actions are completed within agreed timescales Supporting root cause analysis relating to recurring operational issues, errors and customer outcomes Raising emerging risks, control weaknesses and overdue actions to management Completing first-line monitoring and quality assurance reviews against approved policies, procedures and regulatory requirements Reviewing client files, servicing records and business processes for control compliance and consistency Recording findings accurately and support thematic reviews Supervising remedial and corrective actions through to completion Supporting preparation of evidence for internal audits, assurance reviews and regulatory enquiries Supporting ongoing Consumer Duty monitoring and reporting activities Assisting with the collection, validation and analysis of Consumer Duty outcome data Supervising ongoing service delivery and client review completion rates Supporting fair value assessment exercises and benchmarking activities Assisting with vulnerable customer oversight and monitoring Maintaining evidence supporting good customer outcomes and compliance with Consumer Duty requirements Analysing operational, compliance and customer outcome data to identify trends and emerging risks Producing accurate and insightful management information, dashboards and governance reporting Analysing operational, compliance and customer outcome data to identify trends and emerging risks Preparing monthly and quarterly reporting packs for management, governance forums and boards Supervising key performance indicators, risk indicators and control measures Highlighting recurring themes, overdue actions and risk trends requiring management attention

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/operational-risk-coordinator-at-aon-be5fc3

Source: https://jobsbylevel.com/jobs/operational-risk-coordinator-at-aon-be5fc3

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