# Operations Client Service, Senior Associate at State Street

State Street is hiring an Operations Client Service, Senior Associate in Toronto, Canada. It pays $51k-$84k a year and Level rates it Little AI ●○○○; you can [apply on State Street](https://jobsbylevel.com/go/9b6b70bd-c491-4ddc-9569-e47ca938739d?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Toronto, Ontario.

## Details

- Company: [State Street](https://jobsbylevel.com/companies/state-street)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Toronto, Ontario
- Salary: $51k-$84k
- Posted: November 11, 2026
- Apply: https://jobsbylevel.com/go/9b6b70bd-c491-4ddc-9569-e47ca938739d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=operations-client-service-senior-associate-at-state-street-2bd14d

## Description

Why this role is important to us Responsible for the day-to-day servicing of client relationships acting as primary point of contact for client inquiries and requests. Assist the team coordinating services for fund/product start-up/conversions restructures and interacting with Accounting Operations and global COE’s for the overall service delivery for their clients. Client Service is responsible for managing internal risk and compliance matters pertaining to assigned client relationships as well as coordinating (with applicable COE’s and Accounting Operations) any required client specific reporting. Client Service provides project leadership for training designing client-specific reporting supporting RFP activity and managing third-party administrator relationships. What you will be responsible for: Under moderate supervision responsible for providing timely & accurate client reporting and issue log maintenance. Responsible for compiling client documentation and organizing internal meetings. May assist with coordination and development of agenda and may attend meetings to record notes and action items. Coordinate effective and timely flow of critical information to all relevant parties and follows up on administrative details within the client service team. Establish and maintain procedures for privacy and confidentiality that is in line with Corporate Information Security (CIS) standards. Monitor and review daily work of Client Service group. May perform the duties of the Client Service Associates if required. Coordinate and/or perform Account Administration including account openings billing set up tax reclaims/tax documentation market openings/exits/updates security registration/system access/ID administration. Online support for various client-facing applications set up training resolving data integrity issues assisting with new product rollouts. Production and review of client-customized reporting; collection of data and production of customer report cards. Ensure accurate and timely delivery. Identify and resolve work processing issues. Make suggestions to streamline operations. Monitor day-to-day service delivery of BU Shared Service and COEs for assigned accounts. Respond in a timely manner to inquiries from operational COEs and other business units. Assist with compliance/fiduciary reviews and audits. Identify and implement consistent operational best practices. Build and maintain strong client and inter-departmental relationships. Train and develop new staff. Complete performance appraisals. Elevates unresolved issues/problems to Officer/AVP. During the course of normal day to day operation responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures. Other duties as assigned. Education and Qualifications: Business degree plus up to 4 years related financial services or investment operations experience with some level of supervisory responsibility. Strong Excel skills. Strong interpersonal and communication skills. Has good knowledge of financial service business & other internal SSC businesses. Works co-operatively with others to achieve team goals. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/operations-client-service-senior-associate-at-state-street-2bd14d

Source: https://jobsbylevel.com/jobs/operations-client-service-senior-associate-at-state-street-2bd14d

## Cite this page

Level. https://jobsbylevel.com/jobs/operations-client-service-senior-associate-at-state-street-2bd14d.

Get job alerts: https://jobsbylevel.com/newsletter