# Operations Consulting - Senior Associate at PwC

PwC is hiring an Operations Consulting - Senior Associate in Toronto, Canada. It pays $85k-$135k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/3f3abffa-84a8-40b0-b8b0-3ca7538f740a?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Toronto.

## Details

- Company: [PwC](https://jobsbylevel.com/companies/pwc)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Toronto
- Salary: $85k-$135k
- Posted: October 19, 2026
- Apply: https://jobsbylevel.com/go/3f3abffa-84a8-40b0-b8b0-3ca7538f740a?utm_medium=ai-agent

## Description

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Strategy Management Level Senior Associate Job Description & Summary A career within the Financial Services Banking Operations team will provide you with the opportunity to use data, technology and industry expertise to design strategies and transformational roadmaps that maximize business opportunities and reduce risk for our clients. We advise leading Canadian financial institutions (e.g., Banks, Insurers, Credit Unions) on strategic, operational, technology and risk-and-controls matters across the banking lifecycle, including customer acquisition, onboarding, servicing, and middle- and back-office operations. You will support business advisory, technology implementation, platform and ERP migrations, artificial intelligence initiatives, and transformation journeys that help our clients remain competitive during a dynamic and challenging time of change. The Opportunity As a Operations Consulting - Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to: Support and lead delivery of client projects from project scoping to conclusion, while exceeding client expectations Apply structured problem-solving and root-cause analysis to complex business, operational, technology, and risk challenges Support the design and implementation of risk-and-control frameworks, including first-line-of-defence processes and controls Build trusted relationships with clients and colleagues at different levels while working effectively across multidisciplinary teams Manage multiple timelines and projects within budget while coaching other team members and improving team performance Understand our client’s business and strategies through data collection, interviews, formulating and testing hypotheses Convert complex data into meaningful insights with qualitative and/or quantitative evidence Communicate complex information effectively in written and verbal formats Embrace change and opportunities to be exposed to different situations, environments and perspectives Upskilling for a digital world and technology trends and stay informed of emerging technologies Uphold the firm's's code of ethics and business conduct What You'll Bring Your skills, knowledge, and experiences are what set you apart. Here's what we look for: Working experience in management consulting demonstrating knowledge of operations in financial Services, which may include specific knowledge of middle/back-office functions in the retail bank, commercial bank, investment bank, or wealth business while driving business growth for the firm General understanding of risk terminology, first-line-of-defence responsibilities, enterprise risk management, and risk-and-control framework Demonstrated consulting experience supporting business transformation, process improvement, operational excellence, or risk-and-controls initiatives in Financial Services Working knowledge of the software development life cycle (SDLC), Agile delivery methodologies, and collaboration or delivery tools such as Jira and Microsoft tools Strong structured problem-solving skills, including the ability to identify root causes, develop practical recommendations, and communicate complex information clearly Strong relationship-building skills and an interest in technology-enabled transformation, including AI and large platform or ERP migrations Demonstrated expertise in operational excellence, process optimization, RPA and AI/Gen AI as it relates to enhancing the efficiency of operations within the bank Ability to become a trusted advisor to clients by building and maintaining relationships Proven track record leading complex transformational and/or modernization and technology programs Experience leading strategic plans, target operating models, technology enablement roadmaps, including knowledge of problem solving and process improvement

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/operations-consulting-senior-associate-at-pwc-66c887

Source: https://jobsbylevel.com/jobs/operations-consulting-senior-associate-at-pwc-66c887

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