# Operations Lead Hybrid Cloud and Connectivity at ASML

ASML is hiring an Operations Lead Hybrid Cloud and Connectivity. Level rates it Little AI ●○○○; you can [apply on ASML](https://jobsbylevel.com/go/bc88976b-e5e0-4087-8bf5-d85ea4dbd01b?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Veldhoven, Netherlands.

## Details

- Company: [ASML](https://jobsbylevel.com/companies/asml)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Veldhoven, Netherlands
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/bc88976b-e5e0-4087-8bf5-d85ea4dbd01b?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=operations-lead-hybrid-cloud-and-connectivity-at-asml-9256b3

## Description

Introduction of the job In this role, you lead the run and operations of products, platforms, and services across the Hybrid Cloud & Connectivity value stream, ensuring availability, performance, security, and regulatory compliance, while driving continuous service improvement , resilience (incl. disaster recovery and failover), cost optimization, and adoption of automation and AI to enable proactive and self-healing operations across regions. In this role you will have 4 direct reports and you will report into Head of Hybrid Cloud & Connectivity. Role and Responsibilities Service Management & Governance: leads and oversees all service management processes (e.g., incident, problem, change, capacity, continuity); leads major incident response and ensures service level agreements (SLAs/OLAs) are met, driving measurable improvements in service availability, reliability, recovery times, and proactive (shift-left) operations through automation and self-healing capabilities​ Vendor & Contract Management: owns and governs managed service contracts (MSAs, SOWs); defines service levels, runs quarterly business reviews, manages commercials and renewals, and ensures cost optimization• Financial & Compliance Management: ensures licenses are optimized and forecasted; controls and manages the financial budget per service; manages privacy and compliance controls and oversees vulnerability and patch management​ Continuous Improvement & Reporting: ensures high-quality operational data, provides insights from data analysis, prioritizes the reliability backlog, and feeds operational insights into strategic roadmaps, delivering measurable improvements in service performance, cost efficiency, and consistency across regions through standardized and automated operations​ People Leadership: acts as the people leader for the run teams within the value stream, building high-performing teams and driving a culture of ownership, automation, engineering excellence, and continuous improvement Own the run and operations of hybrid cloud, infrastructure, network, and OT connectivity services across the value stream.​ Manage the change/run balance in alignment with the Domain Owners and Domain Architects, ensuring stable operations while enabling ongoing transformation.​ Coordinate internal teams and managed service partners for the value stream across cloud, infrastructure, network, and security environments, deliver consistent, scalable, and resilient service performance across regions and countries through standardized and increasingly automated service delivery. Education and Experience A bachelor’s degree in Computer Science, Information Technology, Engineering, Information Systems, Cyber Security, or a related technical discipline is mandatory. A strong understanding of enterprise infrastructure, connectivity, and cloud platforms is required undefined Completion of formal ITIL training is mandatory, supported by demonstrated practical application of ITIL service management practices, including incident, problem, change, and service continuity management Extensive experience in IT operations, supplier management and service excellence track record Hands-on experience supporting cross-border operations with proven ability to adapt to local regulatory environments and collaborate effectively across cultures and time zones Senior Operations Leadership: A minimum of 10 years of professional experience in IT, including substantial experience in IT operations, is mandatory. This must include responsibility for business-critical hybrid cloud, SaaS, infrastructure, or connectivity services in large-scale, multi-region environments External Provider Management: demonstrable experience managing large, strategic contracts with infrastructure, cloud, or network service providers Service Reliability, Resilience & Cost Optimization Ownership: proven accountability for service availability, incident reduction, and disaster recovery/failover capabilities, with

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/operations-lead-hybrid-cloud-and-connectivity-at-asml-9256b3

Source: https://jobsbylevel.com/jobs/operations-lead-hybrid-cloud-and-connectivity-at-asml-9256b3

## Cite this page

Level. https://jobsbylevel.com/jobs/operations-lead-hybrid-cloud-and-connectivity-at-asml-9256b3.

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