# Operations Manager at NMC Health

NMC Health is hiring an Operations Manager in Dubai, United Arab Emirates. Level rates it Little AI ●○○○; you can [apply on NMC Health](https://jobsbylevel.com/go/de368f4e-87f8-44ce-a67e-6f9ea3500bfb?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Dubai, United Arab Emirates.

## Details

- Company: [NMC Health](https://jobsbylevel.com/companies/nmc-health)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Dubai, United Arab Emirates
- Posted: October 22, 2026
- Apply: https://jobsbylevel.com/go/de368f4e-87f8-44ce-a67e-6f9ea3500bfb?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=operations-manager-at-nmc-health-f98a90

## Description

This role oversees the daily operations of the facilities administrative functions related to patient registration, admissions, medical records, billing coordination and collections, scheduling, discharge processes, and call centre management. The role ensures smooth, efficient, and compliant administrative operations that support high-quality patient care and positive patient experiences. The administrator ensures adherence to UAE healthcare regulations ( DOH/DHA/MOH/SHA ) and hospital policies. Facility Administration Management Oversee the overall administration and day-to-day operations of the hospital, ensuring smooth coordination across all departments. Support hospital leadership in achieving strategic and operational objectives through effective planning and execution. Participate in long-term strategic planning alongside hospital leadership. Monitor financial governance by ensuring appropriate KPIs, budget management, cost control, and identifying opportunities for revenue enhancement through analysis and interpretation of financial and operational data. Continuously review operational effectiveness and implement process improvements to enhance patient flow, operational efficiency, and patient satisfaction. Champion digital transformation, automation initiatives, and operational excellence across the hospital. Prepare operational reports, dashboards, and performance updates for senior management. Revenue Cycle Management, Billing & Insurance Oversee the complete Revenue Cycle Management (RCM) process. Supervise cash and insurance billing operations for both Outpatient (OP) and Inpatient (IP) services. Ensure timely and accurate billing in accordance with payer guidelines and contractual requirements. Supervise insurance approvals, medical coding, claim submissions, resubmissions, payment follow-up, and collection activities. Monitor claim rejection trends and implement corrective measures to improve collection efficiency. Monitor daily revenue collections and ensure achievement of revenue targets. Review monthly revenue projections and analyse financial performance. Generate and review doctor-wise revenue, productivity, disconnected bills, pending cash bills, and collection reports. Medical Records Management Supervise the Medical Records Department (MRD) and ensure the accuracy, confidentiality, and completeness of patient records. Ensure effective data management processes and compliance with medical record standards. Monitor MRD KPIs and implement corrective actions where required. Ensure timely submission of DHA Statistical Reports, DARS reports, and other regulatory submissions. Operational Resource Management (Should this team report to him?) No Oversee hospital scheduling processes to maximize utilization of doctors, staff, facilities, and operational resources. Supervise Operation Theatre (OT) scheduling, utilization, and resource optimization. Coordinate OT activities with surgeons, nursing teams, and other departments to maximize efficiency. Clinical Systems & Information Management Oversee implementation, optimization, and utilization of Hospital Information Systems (HIS) and Electronic Medical Records (EMR). Coordinate with departments for HIS service additions, billing configuration, pricing updates, and operational support. Ensure accurate implementation of services, tariffs, and pricing within hospital systems. Collaborate with IT and Operations on system enhancements, upgrades, and digital initiatives. Generate administrative and operational KPI reports including admissions, discharges, patient wait times, billing performance, revenue analysis, and operational bottlenecks. Analyse and interpret operational and financial data to support business decisions. Human Resources Coordination Provide operational HR support at the hospital level. Coordinate employee onboarding, joining formalities, system access, and operational readiness. Supervise attendance management across departments. Prepare OT staff

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/operations-manager-at-nmc-health-f98a90

Source: https://jobsbylevel.com/jobs/operations-manager-at-nmc-health-f98a90

## Cite this page

Level. https://jobsbylevel.com/jobs/operations-manager-at-nmc-health-f98a90.

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