# Operations Manager (Middle Mile), Middle Mile, AMXL JP at Amazon

Amazon is hiring an Operations Manager (Middle Mile), Middle Mile, AMXL JP. Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/ff15ce38-7f99-476a-afe7-38959b94cf94?utm_medium=ai-agent).

AI Level 1, AI centrality 19 out of 100. JP, 27, Ibaraki.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 19 out of 100)
- Location: JP, 27, Ibaraki
- Posted: March 17, 2026
- Apply: https://jobsbylevel.com/go/ff15ce38-7f99-476a-afe7-38959b94cf94?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=operations-manager-middle-mile-middle-mile-amxl-jp-at-amazon-fd8545

## Description

Job Summary – Operations Manager, Sort Center (AMXL Middle Mile) AMXL Middle Mile is seeking an Operations Manager to lead daily operations at an AMXL Sort Center in Japan. The role focuses on ensuring smooth inbound, sorting, and outbound operations while meeting key operational metrics such as safety, quality, throughput, and on-time departures. The Operations Manager will oversee 3PL operations, manage vendor performance, and maintain strong account management with partner operators to ensure operational standards are met. The role requires close collaboration with Fulfillment Centers, Delivery Stations, carrier partners, and internal teams to ensure shipments flow through the network efficiently. Key responsibilities include managing floor execution, optimizing labor and equipment utilization, monitoring operational metrics, and driving process improvements to improve productivity and reduce defects. The role will also support capacity planning and help stabilize operations as the AMXL Middle Mile network continues to expand. At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture. Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。 AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。 --- 職務概要 – オペレーションマネージャー（AMXL ミドルマイル・ソートセンター） AMXLミドルマイルでは、日本のAMXLソートセンターにおける日々のオペレーションをリードする オペレーションマネージャー を募集しています。本ポジションでは、入荷・仕分け・出荷業務が円滑に行われるよう管理し、安全性、品質、生産性、定時出荷などの主要なオペレーション指標の達成を担います。 オペレーションマネージャーは、3PL（外部委託パートナー）のオペレーションを監督し、ベンダーパフォーマンスの管理や アカウントマネジメントを通じて、パートナーが運用基準を満たしていることを確保します。また、フルフィルメントセンター、デリバリーステーション、キャリアパートナー、社内チームと**密に連携（コラボレーション）し、ネットワーク全体でのスムーズな貨物フローを実現します。 主な業務には、現場オペレーションの管理、労働力および設備の最適化、オペレーション指標のモニタリング、ならびに生産性向上と不具合削減のための継続的なプロセス改善の推進が含まれます。また、キャパシティプランニングを支援し、拡大を続けるAMXLミドルマイルネットワークの安定運用を支えます。 ・Department: AMZL ・Job: Program / Project Management Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp Amazonは、多様性とインクルージョンを重視した職場環境の実現に取り組んでいます。Amazonは機会均等の雇用主であり、人種、出身国、性別、性自認、性的指向、保護対象の退役軍人の地位、障がい、年齢、またはその他法律で保護されている地位に基づく差別を行いません。 障がいをお持ちで、選考プロセスにおいて配慮（合理的配慮）を希望される方は、以下のページをご確認ください。 visit https://www.amazon.jobs/disability/jp Key job responsibilities -Monitor and control critical Cost to serve and performance metrics such as fill rates, on time arrivals, and touch points/shipments. -Collaborate with the ROC, Stations, and EF/VFs to manage the ordering and cancellation of trucks, ensuring optimal resource utilization. -Lead the activation of new connections as part of the expansion strategy. -Manage the reactivation and deactivation of additional connections, ensuring seamless integration into the network. -Ensure the timely arrival of shipments, meeting or exceeding service level agreements (SLAs). -Implement strategies to minimize delays and optimize transit times across the network. -Develop and execute capacity planning strategies for both BAU and peak periods. -Work closely with cross-functional teams to forecast demand, plan for peak periods, and ensure sufficient capacity is available to meet operational needs. -Identify and implement process improvements to enhance operational efficiency. -Collaborate with stakeholders to drive innovation and optimize the performance of the logistics network. -Support implementation of Programmatic initiatives, tech adoptions across for cost and

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