# Operations Manager, Work Auth, Work Authorization at Amazon

Amazon is hiring an Operations Manager, Work Auth, Work Authorization in San Jose, United States. Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/d2101676-e445-4472-b705-643c30ec999d?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. CR, San Jose.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 0 out of 100)
- Location: CR, San Jose
- Posted: June 11, 2026
- Apply: https://jobsbylevel.com/go/d2101676-e445-4472-b705-643c30ec999d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=operations-manager-work-auth-work-authorization-at-amazon-debaa1

## Prepare for this job

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## Description

Amazon's Talent Solutions organization is working to build the earth's best employer — and Work Authorization (WA) is at the center of that mission. The WA team is a group of seasoned subject matter experts who, in close partnership with Legal, Risk & Compliance, Immigration, Technology, and Product teams, protects Amazon from the financial, reputational, and legal risks of unauthorized working across every country in which we operate. Our work is not incidental — it is a front-line defense against regulatory exposure and a foundational pillar of compliant, scalable global hiring. As Manager III, HR Specialist for Work Authorization Operations, you will serve as a single-threaded owner for the operational delivery of work authorization compliance services worldwide. You will lead team managers and process leads who together oversee HR Specialists providing global production support. This is a strategic L6 leadership role — you are expected to set vision and direction, define success, own the multi-year roadmap for your delivery organization, and represent WA Operations with authority in meetings with Legal, Risk & Compliance, Immigration, Technology, and Product stakeholders. You will build and sustain an organization that understands work authorization compliance at a deep, substantive level and that holds itself to an uncompromising standard of accuracy, process integrity, and SOP adherence. You will work in close daily partnership with Regional HR Managers who own the program design and regional compliance strategy. Your accountability is for operational execution, team capability, and the delivery systems that make compliant, high-quality outcomes possible at scale. Together, you and the Regional HR Managers form the leadership backbone of Work Authorization. Key job responsibilities People Management & Leadership Development - Lead, coach, and develop Manager-level direct reports as emerging and established leaders — not just operational supervisors. Invest in their growth as independent problem-solvers, communicators, and people leaders. - Define clear performance expectations for each Manager aligned to both business outcomes and leadership competencies; conduct regular structured feedback conversations and annual calibrations. - Build a succession pipeline within the management team; proactively identify high-potential talent across the organization for development. - Foster a culture of psychological safety, accountability, and continuous improvement. Model the standard you expect: deep curiosity, intellectual honesty, and zero tolerance for compliance shortcuts. - Own the org health of the broader team — including engagement, attrition, capacity planning, and workload equity — and develop mechanisms to proactively surface and address issues before they affect performance. - Partner with your Managers to navigate complex performance management situations, building their capability to have hard conversations and reach fair, documented outcomes. - Drive consistent onboarding and role-readiness standards across all team levels, ensuring new team members are equipped with substantive compliance knowledge — not just process scripts — before handling live casework. Compliance Expertise & Knowledge Management - Develop genuine, deep fluency in work authorization law, regulatory frameworks, and compliance obligations across all operating jurisdictions — not surface-level familiarity. Understand the "why" behind every control, not just the "what." - Champion a compliance-first culture throughout your organization. Make it unambiguously clear that SOP deviations, unauthorized workarounds, and process shortcuts carry serious legal and regulatory risk — and hold that standard consistently. - Partner with Legal and Risk & Compliance to remain current on regulatory changes, and translate those changes into updated operational guidance, retraining, and revised SOPs in a timely and thorough manner. - Build structured knowledge

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/operations-manager-work-auth-work-authorization-at-amazon-debaa1

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