# Operations Specialist - Trainer at Wells Fargo

Wells Fargo is hiring an Operations Specialist - Trainer. Level rates it Little AI ●○○○; you can [apply on Wells Fargo](https://jobsbylevel.com/go/9871d62a-c54f-42ee-9023-3188a990198d?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. WEST DES MOINES, IA.

## Details

- Company: [Wells Fargo](https://jobsbylevel.com/companies/wells-fargo)
- AI level: AI Level 1 (score 37 out of 100)
- Location: WEST DES MOINES, IA
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/9871d62a-c54f-42ee-9023-3188a990198d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=operations-specialist-trainer-at-wells-fargo-9a2ff7

## Description

About this role: At Wells Fargo, an Operations Specialist supports operational activities by researching and resolving low to moderately complex issues and identifying opportunities to improve processes within the functional area. You will apply working knowledge of operational processes, policies, controls, and systems to guide medium-risk deliverables and collaborate with partners to achieve operational goals. In this role, you will: Participate in low to moderately complex operational initiatives and identify process improvement opportunities within the functional area Research and resolve operational tasks from receipt through closure, including discrepancies, exceptions, and unique processing issues Review and analyze inquiries and operational challenges that require research, evaluation, and selection of alternatives Use data, quality results, and risk information to develop recommendations for resolving low to moderately complex situations Apply working knowledge of policies, procedures, controls, and systems to guide medium-risk deliverables Exercise independent judgment within defined scope and consult with management on more complex issues Collaborate with functional colleagues, internal partners, and stakeholders to resolve issues and achieve operational goals Conduct comprehensive On-the-Job Training for processes, policies and soft-skills training for new and tenured employees; providing hands-on instruction and guidance to strengthen job knowledge, reinforce procedures, and support consistent application of skills in day-to-day responsibilities. Develop, maintain, and certify procedures and job aids to ensure accuracy, consistency, and adherence to organizational standards. Oversee SharePoint site governance, ensuring ongoing compliance with established guidelines, documentation standards, and best practices Coordinate and support mass external customer communications Lead or provide key support for assigned projects, contributing to planning, execution, and successful delivery of project objectives. Execute control-related activities, including monitoring, documentation, and compliance checks to support operational effectiveness and risk mitigation. Cross train and support additional duties amongst the team such as training, event escalation and survey coordinator, monthly reporting activities and project engagement Required Qualifications: 2+ years of operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Ability to facilitate and deliver concise information to an audience. Experience with Learning & Development, design, and delivery Ability to research and create training materials Ability to manage process delivery and operational transactions through completion Commercial Banking Operations experience Experience designing and developing solutions to address operational needs and improve processes Experience prioritizing work and organizing operational or administrative workflows Knowledge of compliance requirements and risk control practices Project management and/or research skills Ability to assess current processes/procedures and make recommendations for efficiency Ability to develop operational reporting and perform data analysis Experience or knowledge with one of a combination of the following systems: AFS, Loan IQ, Blast, GSS, ISM, InfoLease, Lease Connect, Siebel, ServiceNow, My Accounts, COMS, AIMS Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills Experience utilizing AI tools like Copilot Knowledge and understanding of Tableau or Power BI Job Expectations: Work in the posted location below on a hybrid schedule of 3 days in office / 2 days from home. Working schedule is Monday through Friday, between the hours of 7am and 6pm CST Location: 800 S Jordan Creek Pkwy, West Des Moines, IA 50266 Posting End Date: 15 Nov 2026 *Job posting may come down early due

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/operations-specialist-trainer-at-wells-fargo-9a2ff7

Source: https://jobsbylevel.com/jobs/operations-specialist-trainer-at-wells-fargo-9a2ff7

## Cite this page

Level. https://jobsbylevel.com/jobs/operations-specialist-trainer-at-wells-fargo-9a2ff7.

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