# Order Management Operations & Automation at LangChain

LangChain is hiring an Order Management Operations & Automation in San Francisco, United States. It pays $155k-$185k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/5323008f-ef6e-42bc-bd90-e75a91fbdd11?utm_medium=ai-agent).

AI Level 1, AI centrality 28 out of 100. San Francisco, CA.

## Details

- Company: [LangChain](https://jobsbylevel.com/companies/langchain)
- AI level: AI Level 1 (score 28 out of 100)
- Location: San Francisco, CA
- Salary: $155k-$185k
- Posted: October 15, 2026
- Apply: https://jobsbylevel.com/go/5323008f-ef6e-42bc-bd90-e75a91fbdd11?utm_medium=ai-agent

## Prepare for this job

The job page lists 3 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/order-management-operations-automation-at-langchain-835b29

## Description

About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the role The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business. This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it. Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it. This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it. What you'll do Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/order-management-operations-automation-at-langchain-835b29

Source: https://jobsbylevel.com/jobs/order-management-operations-automation-at-langchain-835b29

## Cite this page

Level. https://jobsbylevel.com/jobs/order-management-operations-automation-at-langchain-835b29.

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