# Order Management Specialist (SAP, Salesforce) at Thomson Reuters

Thomson Reuters is hiring an Order Management Specialist (SAP, Salesforce) in Hyderabad, India. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/49efa4a4-58ca-484e-b58a-181bc5cce856).

AI Level 1, AI centrality 39 out of 100. India, Hyderabad, Telangana.

## Details

- Company: [Thomson Reuters](https://jobsbylevel.com/companies/thomson-reuters)
- AI level: AI Level 1 (score 39 out of 100)
- Location: India, Hyderabad, Telangana
- Posted: October 8, 2026
- Apply: https://jobsbylevel.com/go/49efa4a4-58ca-484e-b58a-181bc5cce856

## Description

Job Description: Order Management Specialist: Join a fast-paced, customer-focused team where your attention to detail and operational excellence directly drive business success! An Order Management Specialist manages the end-to-end quote-to-bill process, including quote generation, order entry, and billing support. The role ensures accurate and timely order processing, meets service level targets, and resolves complex order-related requests efficiently. Working closely with sales and account managers, they provide operational support and expertise while maintaining high service quality. The focus is on process excellence, customer satisfaction, and achieving business objectives through effective order management. Key Responsibilities: Manage the end-to-end order-to-billing lifecycle, including order processing, renewals, billing, credits, cancellations, and order adjustments. Ensure accurate and compliant order execution by validating client, product, pricing, billing, and approval details while adhering to SOX and company guidelines. Serve as the primary support partner for sales teams and clients, managing order status, billing queries, account updates, and issue resolution. Monitor orders, installations, backorders, and billing activities to ensure timely delivery and achievement of service level commitments. Support billing dispute resolution, compliance requests, renewals, and customer account management to enhance customer satisfaction. Collaborate with internal stakeholders to drive process improvements, system enhancements, testing (UAT/regression), and ad hoc initiatives. Maintain accurate records, reporting, and tracking data while identifying trends and recommending improvements to optimize operational efficiency. Required Qualifications: 3-4 years of experience in Order-to-Cash (OTC) operations Strong knowledge of Order Management, Billing, Revenue Operations, Accounting, and Finance processes Understanding of the financial impact of transactions on the books, including revenue recognition, invoicing, accruals, and GL impact Hands-on experience with SAP and Salesforce (Mandatory) Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Reporting & Analytics) Excellent verbal and written communication skills Proven experience leading stakeholder discussions and cross-functional calls Strong analytical, problem-solving, and decision-making skills Proficiency in leveraging AI tools (Microsoft Copilot, ChatGPT, etc.) to drive productivity and process improvements Ability to operate effectively in a fast-paced global environment. Preferred Qualifications: Experience supporting global customers and stakeholders Continuous improvement and automation mindset Immediate joiners or candidates serving a short notice period #LI-SS3 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/order-management-specialist-sap-salesforce-at-thomson-reuters-6021b7

Source: https://jobsbylevel.com/jobs/order-management-specialist-sap-salesforce-at-thomson-reuters-6021b7

## Cite this page

Level. https://jobsbylevel.com/jobs/order-management-specialist-sap-salesforce-at-thomson-reuters-6021b7.

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