# Outbound, ACES PSE at Amazon

Amazon is hiring an Outbound, ACES PSE in Mexico City, Mexico. Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/a59f2c6d-a92b-44c5-b394-5c597a8d3a3f?utm_medium=ai-agent).

AI Level 1, AI centrality 10 out of 100. MX, DIF, Mexico City.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 10 out of 100)
- Location: MX, DIF, Mexico City
- Posted: August 10, 2026
- Apply: https://jobsbylevel.com/go/a59f2c6d-a92b-44c5-b394-5c597a8d3a3f?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=outbound-aces-pse-at-amazon-cf6d8b

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/outbound-aces-pse-at-amazon-cf6d8b

## Description

The Customer Fulfillment (CF) Amazon Customer Excellence System (ACES) Outbound team is looking for a committed Process & Systems Engineer (PSE) with a strong record of achieving results to own and drive continuous improvement, process standardization, and operational excellence across Outbound operations. This role will partner with site leadership and cross-functional teams to deliver measurable improvements in safety, quality, productivity, and cost within the Outbound network. Key job responsibilities - Own end-to-end process improvement initiatives across Outbound functions, leveraging Lean Six Sigma methodology and data-driven analysis. - Establish and maintain benchmarking standards, setting network-level rates and driving process sustainability and standardization across multiple sites. - Partner with Operations, Engineering, and Technology teams to identify network-level opportunities, eliminate process variation, and deploy scalable solutions. - Drive stakeholder development by building continuous improvement culture, developing SMEs, and coaching site leadership on CI tools and methodologies. - Lead cross-functional projects end-to-end, including scoping, chartering, executing, and sustaining improvements with measurable business impact. - Analyze operational data to identify root causes of performance gaps, develop actionable insights, and implement corrective actions. - Support technology deployment and automation initiatives to improve Outbound efficiency and reduce defects. - Create and maintain standard work documentation, SOPs, and best practices for Outbound processes. - Influence senior leadership through data-driven recommendations and strategic program updates (WBR, MBR, QBR). Basic qualifications - 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience - Experience with Six Sigma tools and Lean techniques, or experience in similar environments - Experience leading cross-functional projects and implementing strategic initiatives - Bachelor's degree or equivalent - Experience in English-language communication skills, both written and verbal Preferred qualifications - Bachelor's degree or equivalent in Engineering, Operations, Supply Chain or a related field - Experience communicating effectively with senior leadership - Experience with data and analysis tools including Microsoft Excel and SQL - Master's degree in Engineering, MBA, or related field. - Experience in Amazon Fulfillment Center operations or similar high-volume distribution environments. - Experience managing programs across multiple sites or network-level scope. - Knowledge of labor planning, capacity modeling, and workforce management. - Experience with project management tools and methodologies. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Source: https://jobsbylevel.com/jobs/outbound-aces-pse-at-amazon-cf6d8b

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