# Partner Excellence - Feedback and Engagement Lead (Remote) at Cisco

Cisco is hiring a Partner Excellence - Feedback and Engagement Lead (Remote) for a remote role open to applicants in United States. It pays $169k-$237k a year and Level rates it Little AI ●○○○; you can [apply on Cisco](https://jobsbylevel.com/go/263b9f40-7a6f-4cd7-a40d-a1949e5eb87d?utm_medium=ai-agent).

AI Level 1, AI centrality 31 out of 100. Remote (RTP, North Carolina, US).

## Details

- Company: [Cisco](https://jobsbylevel.com/companies/cisco)
- AI level: AI Level 1 (score 31 out of 100)
- Location: Remote (RTP, North Carolina, US)
- Salary: $169k-$237k
- Posted: November 3, 2026
- Apply: https://jobsbylevel.com/go/263b9f40-7a6f-4cd7-a40d-a1949e5eb87d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=partner-excellence-feedback-and-engagement-lead-remote-at-cisco-b59cd6

## Description

The application window is expected to close on: 11/08/2026 Meet the Team Commerce Growth and Acceleration organization is seeking a strategic and visionary leader to step into the role of Partner Excellence - Feedback and Engagement Lead within our Partner Excellence team. Your Impact In this role, you will lead a high-performing team overseeing strategic partner engagements, Commerce Partner Satisfaction Surveys, capture Partner feedback, turn common partner feedback themes into actions, and enable Maturity Growth throughout the entire Cisco Partner ecosystem. You'll execute the strategy by leveraging your executive presence, strategic thinking, deep AI expertise in developing cutting-edge AI prototypes/ automation, and management of the complete product lifecycle. If you thrive on turning ambitious vision into impactful strategy, flawless execution, and inspire key stakeholders, we want you on our team. Key responsibilities: Own the engagement strategy for all strategic partners by identifying target accounts, aligning leadership across Cisco Operations on shared success criteria and metrics, and overseeing end-to-end execution and performance tracking. Lead and mentor a team of strategists and product managers responsible for steering and shaping large strategic partner engagements. Drive end-to-end program management for strategic partner engagements, translating high-level vision into actionable product roadmaps and execution strategies. Develop business strategy from inception to delivery by influencing product roadmaps, enabling operations with automation and tools, and driving adoption. Facilitate senior leadership-level Operating and Steering Committee meetings, managing complex stakeholder expectations to accelerate key decision-making. Leverage exceptional written and verbal communication skills to develop compelling narratives for strategy decks, effectively communicating the vision from strategy to execution. Lead the bi-annual Partner Satisfaction and Commerce Application Survey processes, oversee the collation of multi-channels feedback, and drive key improvement themes across Commerce product and operations. Performance in this role will be measured by on-time delivery, stakeholder satisfaction, and advancing partner maturity. Key deliverables include executing co-design initiatives, launching strategic engagements, and collaborating with the Global Partner Sales Strategy Organization to meet shared metrics. Minimum Qualifications Bachelors + 10 years of related experience, or Masters + 7 years of related experience, or PhD + 4 years of related experience, or equivalent related work experience. Experience maximising AI to develop and advance prototypes. Consistent track record in advising complex accounts, managing strategic partner relationships at an enterprise level. Experience conducting 1x1 strategic engagements with senior leadership. Outstanding presentation-building and delivery skills, with the agility to tailor messaging for executive leadership audiences. Preferred Qualifications Exceptional written and verbal communication skills. Program management and project management experience. Familiarity and direct experience within the Tech channel partner ecosystem. Prior people leadership experience, managing and developing high-performing product management teams. Experience collaborating with cross-functional centers of excellence to drive organization-wide productization. Consulting, Partner Facing, Customer Facing, or Customer Success Experience. Expertise in developing compelling storytelling for strategy decks and translating vision from strategy to execution. Experience in managing stakeholder expectations and facilitating OpCo and SteerCo Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/partner-excellence-feedback-and-engagement-lead-remote-at-cisco-b59cd6

Source: https://jobsbylevel.com/jobs/partner-excellence-feedback-and-engagement-lead-remote-at-cisco-b59cd6

## Cite this page

Level. https://jobsbylevel.com/jobs/partner-excellence-feedback-and-engagement-lead-remote-at-cisco-b59cd6.

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