# Payment Request Operations Associate at Snout

Snout is hiring a Payment Request Operations Associate for a remote role open to applicants in United States. It pays $40k-$45k a year and Level rates it Little AI ●○○○; you can [apply on Snout](https://jobsbylevel.com/go/5b878beb-206f-40f1-9beb-78cb49804bf0?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Remote (Atlanta, United States).

## Details

- Company: [Snout](https://jobsbylevel.com/companies/snout)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Remote (Atlanta, United States)
- Salary: $40k-$45k
- Posted: October 28, 2026
- Apply: https://jobsbylevel.com/go/5b878beb-206f-40f1-9beb-78cb49804bf0?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=payment-request-operations-associate-at-snout-0a61f0

## Description

🐶 Our mission
Every pet should get the care they need, regardless of cost. Vet med prices are up 40% since 2020, and pet owners are stuck having to pick between their bank account and furry friend. At Snout, we aim to solve this by enabling clinics to offer wellness plans
that actually work
.
🚀 The opportunity
Snout is one of the fastest growing wellness plan providers in the veterinary space, trusted by clinics across the U.S. We're a small but mighty startup team of passionate employees. We're on the lookout for an experienced and remote
Payment Request Operations Associate
based in Texas or Georgia to help make sure every clinic is paid accurately for the care it provides and every pet owner pays only what their plan says they owe.
💻 The role
As a Payment Request (PR) Operations Associate, you'll be the person who turns a veterinary invoice into the right payment. Clinics send Snout a payment request after each visit, and you'll review the invoice against the pet's plan, match each charge to the right wellness benefit, apply caps and remaining quantities, and confirm what Snout pays the clinic and what the client still owes.
Your work is where Snout’s promise becomes real for pet owners: every payment request you process turns a plan into actual savings at the vet. When a request is coded correctly and on time, the clinic gets paid what it's owed and the client sees the savings they signed up for instead of a surprise bill. When something looks off, like an invoice dated before the pet enrolled or a charge over its cap, you're the one who catches it and gets it sorted out before any money moves.
If you're detail-obsessed, steady with a busy queue, and the kind of person who asks one more question before hitting submit, we'd love to hear from you. 🐾
Snout is committed to building a diverse and inclusive team. We know that great candidates may not check every box — and that’s okay. If you're excited about this role and our mission, we encourage you to apply if you meet at least 75% of “what we’re looking for” including the first bullet point. If you need any accommodations during the application or interview process, please let us know — we’re happy to support you.
🛠 What you’ll do
Work through a daily queue of clinic payment requests, matching every invoice line to the pet's plan benefits, remaining quantities and cap prices
Check each request before it's paid: plan term against invoice date, pet and species, benefits already used, taxes, and what the client already paid in clinic
Investigate and flag exceptions, including charges over their cap, invoices outside the plan term, exhausted benefits, unclear line descriptions and $0 inventory lines
Call and email clinics to clarify invoices, explain coverage decisions, and let them know when a request can't be processed and why
Allocate limited benefits so pet owners get the most coverage their plan allows, and leave clear notes explaining each decision
Track recurring errors by clinic and charge type and share them with Clinic Success so the same mistake doesn't keep coming back
💡What we're looking for
1+ years of experience in claims processing, medical or veterinary billing, accounts payable, or another role reviewing invoices for accuracy
High attention-to-detail and a sharp eye for numbers: you check totals, catch small discrepancies, and can explain exactly how you got to a figure
Comfort working in spreadsheets and back-office systems, including filtering, lookups and reconciling two sources that don't match
Clear, friendly phone and written communication with clinic staff, including when the answer is no
Good judgment about when a request is ready to pay and when it needs a question answered first
Steady, independent work habits that keep a queue moving while working remotely
🌟 What will make you stand out
Veterinary clinic experience (front desk, practice management or billing), or familiarity with practice management systems like ezyVet, Cornerstone or AVImark

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/payment-request-operations-associate-at-snout-0a61f0

Source: https://jobsbylevel.com/jobs/payment-request-operations-associate-at-snout-0a61f0

## Cite this page

Level. https://jobsbylevel.com/jobs/payment-request-operations-associate-at-snout-0a61f0.

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