# People Ops Specialist – Benefits at Unilever

Unilever is hiring a People Ops Specialist – Benefits. Level rates it Little AI ●○○○; you can [apply on Unilever](https://jobsbylevel.com/go/3a6bd415-de69-491a-96c3-2dc7f8c070d7?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Col. Bosques de las Lomas, Mexico.

## Details

- Company: [Unilever](https://jobsbylevel.com/companies/unilever)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Col. Bosques de las Lomas, Mexico
- Posted: October 20, 2026
- Apply: https://jobsbylevel.com/go/3a6bd415-de69-491a-96c3-2dc7f8c070d7?utm_medium=ai-agent

## Description

Unilever is Hiring People Ops Specialist – Benefits! Function: Human Resources Reports to: People Operations Lead LATAM Scope: Regional - Americas Location: Mexico Terms & Conditions: Full Time WHO ARE WE? Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you. Role Purpose This role exists to support the reliable operational delivery of employee benefits programmes across the Americas, ensuring accurate and timely execution of core processes, vendor administration, employee support and operational controls. You will help maintain service quality and compliance, coordinate recurring and transactional activities, and contribute to a positive employee experience through effective collaboration with internal stakeholders and external providers. Working closely with Benefits, Payroll, Rewards, Finance, Procurement and vendor partners, you will support day-to-day benefits administration while strengthening process documentation, operational excellence and continuous improvement. You will be part of a team that believes in doing work that matters - for people and the planet. Because here, we do not just hire for jobs. We invite you to be part of something bigger. Key Responsabilities: Execute day-to-day benefits administration across the Americas, including employee life events, enrolments, terminations, eligibility updates and vendor transactions. Coordinate recurring operational processes and maintain accurate benefits records in line with established controls and procedures. Support external benefits vendors by tracking requests, service issues, escalations, commitments and operational follow-ups. Coordinate accurate and secure information exchanges with vendors and internal partners. Partner with Payroll on benefits-related inputs, validations, reconciliations, file exchanges and operational controls. Coordinate with Finance, Procurement, Rewards and People Operations on benefits processes and vendor administration. Create and maintain SOPs, work instructions, process documentation, operational guides and repository records to strengthen knowledge continuity. Support reporting, data validation, operational metrics, audit requests, compliance checks and internal control activities. Identify process improvement opportunities and support implementation of practical service enhancements.• Contribute to benefits operations transformation projects and cross-functional initiatives that improve employee experience and service delivery. Identify process improvement opportunities and support implementation of practical service enhancements.• Contribute to benefits operations transformation projects and cross-functional initiatives that improve employee experience and service delivery. WHAT DO YOU NEED TO APPLY? Experience & Qualifications 1-3 years of experience in HR Operations, Benefits Administration, Shared Services or a related People function, ideally within a corporate or shared-services environment. Experience executing operational processes, validating data, preparing reports and maintaining process documentation. Strong attention to detail, process discipline and ability to organise and prioritise multiple activities. Strong written and verbal communication, stakeholder management, collaboration and problem-solving skills, with a customer and employee-focused mindset. Advanced English proficiency. Desirable Qualifications. Experience supporting benefits programmes, employee services, payroll-related processes, vendor administration or service management. Experience using Workday, ServiceNow, SharePoint, Microsoft Excel or

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/people-ops-specialist-benefits-at-unilever-b1d88f

Source: https://jobsbylevel.com/jobs/people-ops-specialist-benefits-at-unilever-b1d88f

## Cite this page

Level. https://jobsbylevel.com/jobs/people-ops-specialist-benefits-at-unilever-b1d88f.

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