# Performance & Development Manager at Nationwide

Nationwide is hiring a Performance & Development Manager in Glasgow, United Kingdom. Level rates it Little AI ●○○○; you can [apply on Nationwide](https://jobsbylevel.com/go/00f5a3d7-0536-42bc-a65a-cec5810a37b2?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (Glasgow, United Kingdom).

## Details

- Company: [Nationwide](https://jobsbylevel.com/companies/nationwide)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (Glasgow, United Kingdom)
- Posted: November 12, 2026
- Apply: https://jobsbylevel.com/go/00f5a3d7-0536-42bc-a65a-cec5810a37b2?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=performance-development-manager-at-nationwide-6dba4a

## Prepare for this job

The job page lists 4 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/performance-development-manager-at-nationwide-6dba4a

## Description

We’re the Nationwide Business Learning & Development team — a passionate, people‑centred group on a mission to elevate colleague capability and create “simply brilliant” customer experiences. We shape how Business colleagues learn, grow, and feel connected to our purpose, designing practical, engaging solutions that make a real difference where it matters most — in day‑to‑day customer interactions. Collaborative, curious and always pushing for better, we work closely with frontline teams to build confidence, capability and pride in the service they deliver every day. If you thrive in an environment where ideas are encouraged, impact is visible, and development is championed, you’ll feel right at home with us. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Northampton or Glasgow office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here . Virgin Money is now part of Nationwide Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years. You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you’ll be doing Delivering consistently high-quality learning experiences that build colleague capability at scale and enhance customer outcomes across Business Direct, Contact Centre and Business Operations, this role is focused on identifying and addressing performance needs through effective learning solutions. By conducting thorough learning needs analysis, it uncovers the root causes of capability gaps and develops interventions that support both immediate performance improvement and long-term business growth. The role involves designing, delivering and evaluating impactful learning programmes that equip colleagues and leaders for future demands while supporting Nationwide’s “Simply Brilliant” ambition. Using data, insight and feedback to proactively identify emerging capability requirements, it translates findings into targeted, high-impact learning and engagement solutions. All learning activity is aligned with Nationwide’s Purpose, Strategic Drivers and regulatory requirements to ensure sustainable growth and consistently strong customer outcomes. Working collaboratively across Nationwide Business, the role also drives the development of innovative, scalable learning solutions that enhance both the colleague and customer experience as the organisation continues to grow. About you As a minimum requirement, you will have: Designing and Delivering learning solutions helping people feel supported, capable, and ready to perform in high‑change, high‑pressure environments. Strong communication and organisational skills, able to manage competing priorities, stay focused under pressure, and deliver quality at pace. Experience in operational or customer-facing environments, where things change quickly and good judgement really matters. Confident

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/performance-development-manager-at-nationwide-6dba4a

Source: https://jobsbylevel.com/jobs/performance-development-manager-at-nationwide-6dba4a

## Cite this page

Level. https://jobsbylevel.com/jobs/performance-development-manager-at-nationwide-6dba4a.

Get job alerts: https://jobsbylevel.com/newsletter